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enQuestamNewFeature List <br />Systems <br />a Software <br />1. CUSTOMER SERVICE, CALL TRACKING & INQUIRY <br />Standard Features <br />Feature <br />version <br />Application <br />Functions and Benefits <br />PDF and Excel List Enhancements <br />4.1 <br />All <br />Lists Now Include Account <br />Details — When creating <br />account -level Excel and <br />PDF lists from Inquiry (as for <br />('a - = Summary_Hi4 <br />HOME I INSERT PAGEIAYOUT R)RMUVd DATA RENEW VIEW <br />Summary History, Payment <br />u Cut Arial ip/_ Mf'NmPT <br />Details, Usage Details, and <br />CB COPY - <br />Workflow Details), enQuesta <br />_ +Poimat Palmer B I y- 4-1_- P-A- — —�._ �Mmge <br />now displays a header of <br />ni,,- a �, <br />-- - <br />customer information <br />- I t` 5, 5- <br />(Account Number, Customer <br />n B C B E <br />Name, Service Address). <br />14 Summary History <br />z <br />Excel performance has been <br />enhanced to include fixed <br />4- Amount „-949a3o2 <br />elements. Spreadsheet <br />5Customer RLBAGARIDS <br />6—Add.. 75'E 5TH ST <br />values are now in <br />�05ACP'91'0 <br />numerical/currency format. <br />e- <br />9 Train Date Amount Balance <br />10 CK 10/18/2006 $5.58 <br />11 Bit l 10116190(tfl ($S SR) <br />12 BILL 9/14/20W ($5.58) <br />13 CASH 8/30/20W ($100.00) ($5.58) <br />14 BILL 8/15/20W $94.42 <br />15 BILL 7/19/20W $25.54 $9442 <br />16 BILL 7/13/20W $68.88 $E8.88 <br />17 CASH 7/5/20W ($5153) <br />18 GASH 5/15/20W ($4300) $51 J3 <br />19 BILL 6/14/20W $52 18 $94.53 <br />20 BILL 51152OW 51321 $42 35 <br />21 CASH 5/8/2006 ($30.00) (o Ell <br />22 BILL 4/12/20W $2456 $29.14 <br />1 I Summary History C <br />Enhanced Controls for Display of Social Security / <br />4.1 <br />All <br />Inquiry Portal has been <br />Driver License Numbers in Inquiry <br />enhanced to allow for the <br />configuration of how the Social <br />Security Number and Driver's <br />License display. Now you can <br />choose to display <br />- Full SSN only <br />- Last 4 SSN <br />- Only Driver's License <br />- Neither <br />Reference: Control Code 487 <br />Property of Systems & Software, Inc. 2 <br />5 d-V, Y <br />