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enQuesta^'NewFeature List <br />5 &Software <br />Feature <br />version <br />Application <br />Functions and Benefits <br />Display PIN Number in Inquiry <br />5.0 <br />All <br />In the past it was possible to <br />store a PIN number or <br />password on: <br />The CIS person record <br />The Customer Master <br />(account) record <br />®-A <br />However, there was no auto- <br />" " " <br />matic way of displaying this <br />information; the CSR would <br />need to open one of the above <br />maintenance screens to view the <br />PIN. <br />.. "° <br />What's new is that enQuesta <br />^ ^ o <br />can now display a PIN/Password <br />automatically as a pop up when <br />pop <br />the CSR opens an account. <br />Quick Search for Phone Number <br />5.0 <br />All <br />The Inquiry Portal Quick Search <br />feature has been enhanced to <br />allow look ups by phone <br />numbers. <br />o v4 5 Development - 45 as kryan <br />Quick Seorch: <br />Phone Number With 9aknee <br />Account # <br />Customer Name With 9aknce <br />ERT # <br />"WC Premise # <br />e Mailing in Ere Of <br />Meter A — <br />Meter Manufacturer # <br />Dw <br />Phone Number With 9aknce <br />Sec¢ r9its z <br />To. - Man & Parcel ID # <br />II cro.r;r <br />Display Unused Applications <br />5.0 <br />All <br />The Inquiry Portal configuration <br />now provides the option to <br />display all applications, even <br />those for which an account has <br />no services. With this option, an <br />account's service-less/item-less <br />applications would display <br />grayed -out links until a service <br />or item is added. enQuesta <br />would create the customer <br />master records for all services <br />available even if the customer <br />12 Property of Systems and Software Inc <br />25D-117 <br />