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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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enQuesta'"NewFeature List <br />S & 5aftwam <br />Feature <br />vc,:j.� <br />Application <br />Functions and Benefits <br />Collection Agency Records Are Now Editable from <br />4.1 <br />All <br />See the description on page 87. <br />Work Orders <br />Work Orders - Send E-mails From Mobile Work <br />4.1 <br />All <br />For utilities having the mobile <br />Order Queue Viewer When Failed Transactions Are <br />work order interface: <br />Written to the Queue <br />The Work Order Queue Viewer <br />program was enhanced to allow <br />utilities to receive e-mail <br />notification whenever a failed <br />transaction is logged in the <br />queue. <br />Note: Requires configuration <br />and purchased interface. <br />Work Order Fatal Queue Now Recognizes Fatal <br />4.1 <br />All <br />If a work order is coded to auto <br />Orders in Real Time <br />update and encounters a fatal <br />error, it will immediately show on <br />the work queue. In addition, if a <br />work order's only fatal code is <br />"Cycle Lock" it can easily be <br />filtered from the work queue. <br />This eliminates the need for the <br />additional fatal work queue for <br />"Cycle Lock." <br />36 25D-141 Property of Systems and Software Inc. <br />
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