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enQuesta'"New Feature List <br />Systems <br />& Software <br />Feature <br />version <br />Application <br />Functions and Benefits <br />Run Multiple Notice Types Within One Notice Run <br />5.5 <br />All <br />We are excited that the Billing / <br />Collection events calendar now <br />®flm . ' <br />enables users to run notices and <br />shut -offs configured to use <br />m <br />methods <br />1 (Single Due Date), <br />6 (Past Notice without Cycles), <br />_ <br />2...... <br />and <br />r <br />9 (Past Notice with Cycles) as a <br />.-a <br />single process. In other words, <br />you can now run all these notice <br />types in one calculation. It lets <br />you run multiple notice types that <br />share a due date. <br />Benefit., Faster, more <br />streamlined collection processes. <br />NOTE: Special scoping of your <br />Collections processes by <br />Professional Services may be <br />required to implement this <br />feature. <br />More Standardized/Automated Installment Creation <br />6.0 <br />All <br />enQuesta's installment type criteria <br />have been expanded to support <br />more automated installment <br />generation with less required input <br />from CSRs. <br />In the past, during installment <br />creation the CSR would need to <br />r. <br />individually input field data such as <br />agreement date, start payment <br />date, number of payments, down <br />payment amount, and agreement <br />_ <br />amount. Nowtparameters <br />can be preprogrammed as <br />installment plans into more <br />granularly defined installment type <br />criteria — auto -populating much of <br />the Installment Payment <br />Agreement screen as soon as the <br />account number is entered. The <br />installment plan applied to an <br />account is determined by which <br />work order the CSR chooses. <br />If your utility permits installment <br />creation via API (WebConnect, <br />IVR, kiosk, or other external <br />Property of Systems & Software, Inc. n 5 6=idY 97 <br />