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enQuesta'"NewFeature List <br />5 & Software <br />9. WEBCONNECT AND PAYCONNECT <br />Optional Features <br />Feature <br />Ve,smn <br />Application <br />Functions and Benefits <br />WebConnect "What If' Rate Comparisons <br />4.0 <br />All <br />WebConnect was enhanced to <br />allow WebConnect users to <br />perform a WHAT IF comparison <br />between their current rate and a <br />different rate. This functionality <br />works similarly to the WHAT IF <br />comparison available to the <br />CSR's on the Inquiry Portal. <br />See page 21 in the "Customer <br />Service, Call Tracking and <br />Inquiry' section for more <br />information. <br />Additional services are required <br />for this feature — see sales <br />representative for details and <br />pricing. <br />WebConnect Report Outage link Can Create a <br />4.0 <br />Electric <br />WebConnect was modified to <br />Work Order (Requires 63760) <br />create a work order when an <br />Outage is reported by a utility <br />customer. <br />An outage -management -system <br />interface, additional services, <br />and scoping are required for this <br />feature. See sales represent- <br />ative for details and pricing. <br />108 Property of Systems and Software Inc <br />25D-213 <br />