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ENQUESTA-LINK FEATURES <br />Order Creation <br />Work orders are created in enQuesta CIS and sent to EnQuesta-Link for <br />dispatching. If there is no host system, or if the host system is down, <br />dispatchers can create work orders directly in enQuesta-Link. Field <br />technicians can also create new orders in the field. <br />Order Assignment <br />Dispatchers have an excellent overview of both the service orders and the <br />mobile resources available within their area of responsibility. Dispatchers <br />can easily assign work to the most suitable technician based on geographic <br />area, skill, equipment and available time. <br />Automatic Dispatch <br />enQuesta-Link can automatically assign service orders to technicians based on <br />the work order type, job code, geographic area, skill, equipment and <br />available time. Thus, dispatchers can focus their attention on exceptions and <br />emergency situations. <br />AVL (optional) <br />enQuesta-Link can track vehicles and workers in real time. Closest vehicle to <br />an orders or asset can quickly be determined. enQuesta-Link continuously <br />monitors and records this information. This allows dispatchers the abilityto <br />address issues as they occur. Vehicle telemetry such as idle times, excessive <br />speeding, rapid acceleration and deceleration are all supported. <br />Excessive Engine Speed (RPM) <br />Vehicle Speed Events <br />Vehicle Battery Voltage (Low Battery Warning) <br />Check Engine Light (MIL Alert) <br />Trip Odometer Reporting <br />Idle Time Reporting <br />Low Fuel Alert <br />Rapid Acceleration <br />Sudden Deceleration (Harsh Braking) <br />Motion Detection <br />IGNITION OFF Configuration <br />I& <br />Santa Ana enQuesta Link Mobile Proposal <br />Page 3 of 31 Proprietary and Confidential to Systems & Software, Inc. 11/21/19 <br />25D-244 <br />