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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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Rate this page comments and star ratings <br />Bills & Payment: <br />Show a listing of bills available online for the current account. <br />Show account billing history <br />with the ability to view PDF bills <br />My Electronic Bills section listing details can include: <br />and pay bills online via SSO <br />o View bill button <br />integration with payment portal <br />o Bill Date <br />provider KUBRA. <br />o Bill Amount <br />o Due Date <br />Notifications to customers for <br />new bills, payment reminders <br />Pay Bill section showing: <br />and late payments also <br />o Current Balance <br />managed by payment portal <br />o Pre -authorized payment enrollment messaging if applicable <br />provider KUBRA. <br />o Pay My Bill button that links to KUBRA <br />Payment Activity: <br />Show a listing of payments for the current account. <br />Show account payment history <br />showing activity with the ability <br />Your Payment Details section can include: <br />to download details in <br />o Payment date <br />spreadsheet format. <br />o Description <br />o Amount <br />o Balance <br />o Download to spreadsheet button will generate a CSV file for <br />customers to download. <br />Billed Consumption (Non -Smart <br />Show navigation buttons for access to Electric and Gas based on the <br />customer profile. <br />Meter) Usage: <br />Show billed consumption (non - <br />smart meter) reading details for <br />Usage Report Subscription button allows customers to subscribe to <br />Electric and Gas services in an <br />the portal reporting service where usage reports and attachments <br />interactive chart with reading <br />can be emailed on a selected schedule. <br />details available in a table <br />NOTE: Usage Report Subscriptions are dependent on a Electric and <br />format. Provide the ability to <br />Gas usage nightly extract file implementation <br />download reading details in <br />spreadsheet format. <br />My Events section includes: <br />o Allow customer to define events that mark important dates <br />that could impact usage. Events can be shown on the chart <br />as annotations. <br />Interactive Chart section can include: <br />o Dropdown select list of meters attached to the current <br />account. <br />o Usage summary tiles for lowest usage, highest usage and <br />average usage for the past X months. Tile details will show <br />usage units, cost and billing period. <br />W <br />25D-301 <br />
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