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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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02/18/2020
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25D - AGMT AND AMEND FOR UTLILITY BILLING SOFTWARE
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Last modified
2/13/2020 5:05:54 PM
Creation date
2/13/2020 4:24:52 PM
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
25D
Date
2/18/2020
Destruction Year
2025
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SilverBlaze to implement. <br />Field Selection <br />Customers to review form field selections and <br />Customers / <br />provide any required changes. <br />SilverBlaze <br />SilverBlaze to configure. <br />Site Images and Form <br />Customers to provide form images and header <br />Customers / <br />Headers <br />requirements. <br />SilverBlaze <br />SilverBlaze to implement. <br />Confirmation Email <br />Customers to provide wording and details for the <br />Customers / <br />Wording <br />confirmation email. <br />SilverBlaze <br />SilverBlaze to implement. <br />Web Service Availability <br />S&S and Customers to ensure the appropriate web <br />Customers / <br />services are installed and available for testing. <br />S&S / <br />SilverBlaze <br />SilverBlaze integration points for customer account <br />and service details using S&S enQuesta Web Service <br />APIs for all applicable forms among: <br />o New Service (Residential and Commercial) <br />o Transfer of Service <br />o Disconnect of Service <br />o ACH Registration/Recurring Payment <br />o ACH/Recurring Payment <br />Modification/Cancellation <br />o Update Mailing Address <br />o Life Support/Medical Form <br />W <br />25D-311 <br />
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