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party license vendors include an annual escalator that exceeds seven and a half percent <br />(7.5%). In such an event, S&S shall provide CITY with adequate documentation of <br />Third -party license vendors' annual escalator increases exceeding seven and a half <br />percent (7.5%). <br />8. In addition to the above, where CITY purchases additional or different licenses related <br />to the S&S Software, or any new module s/environments, additional Support and <br />Maintenance Fees may be charged by S&S at the time of purchase of such <br />software license(s) and incorporate such increase(s) in any subsequent Support and <br />Maintenance Fee payments previously agreed to subject to a duly executed Change <br />Order approved by S&S. <br />9. In addition to the Support and Maintenance Fee, CITY shall reimburse S&S for its <br />direct expenses in providing support services ("Billable Fees") pursuant to this <br />Support and Maintenance Agreement which include as of the Start Date: <br />(a) courier services, photocopying, faxing, long distance phone calls and <br />reproduction services, <br />(b) all direct travel expenses including, but not limited to hotel, airfare, car rental, <br />tolls, parking and airline and travel agent fees; a travel time rate of fifty percent <br />(50%) of the individual's current standard hourly rate; a per diem rate of $70.00 <br />for weekdays and a $125.00 for weekends and statutory holidays that includes <br />all meal, food and telecommunications expenses (receipts will be provided to <br />CITY); and a mileage charge consistent with the Internal Revenue Service <br />recommended rate per mile, <br />(c) and all other reasonable direct expenses incurred in the performance of S&S's <br />duties hereunder. <br />S&S may update its reimbursement policies from time to time, in which case such <br />updated policies shall apply for purposes of this Support and Maintenance <br />Agreement, provided that such updated reimbursement policies must generally <br />apply to all clients of S&S. <br />10. S&S shall supply all maintenance Releases to CITY at no additional charge other <br />than the payment of the Support and Maintenance Fee. <br />11. Upgrades are defined as major new versions of the Software or subversions <br />supplying new functionality. Upgrades may require additional services to be <br />performed by S&S outside of the scope of those services provided by S&S under <br />this Support and Maintenance Agreement including professional services for the <br />installation and implementation of the Upgrade and additional training that will be <br />25D-316 <br />