25E - AMEND AND RENEW AGMT FOR PAYROLL SYSTEM

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• ANNUAL SERVICE AGREEMENT • ,-y - y,r' % 1 "q PER PROGRAM LICENSE & SERVICE AGREEMENT # 980603 between HIGH LINE CORPORATION i�Ll�/ 8920 Woodbine Avenue Suite 402 Markham, Ontario, Canada h 1]—� �� i 31H0 L3R 9W9 M13 033308d AN HOM (hereinafter referred to as HIGH LINE) 03AWMI018106H ON 33NVHSN1 and CITY OF SANTA ANA 20 Civic Centcr Plaza Santa Ana, CA 92702 USA (hereinafter referred to as THE CUSTOMER) EFFECTIVE DATE FOR APPLICATION SOFTWARE MODULES: The next business day after the date of Final Acceptance as defined in the Program License & Service Agreement 4 980603 EFFECTIVE DATE FOR THIRD PARTY SOFTWARE: June 25, 1998 EXPIRATION DATE: I year following each of the respective Effective Dates 1. This document constitutes a formal contract between HIGH LINE and THE CUSTOMER for Annual Service on programs listed on Schedule I to !bus Agreement, hereinafter called THE SYSTEM, developed and implemented by HIGH LINE. 2. This Agreement commences on the effective dates stated above and will remain in full force and effect until the expiration date stated above. Upon expiration each year, it shall be automatically renewed for twelve (12) months, unless terminated by either party by written notice given not less than thirty (30) days prior to the expiration of the initial tern hereof or an), renewal thereof. 3. The Annual Service rates and payment terms applicable at the automatic renewal date, pursuant to Paragraph 2, for the Application Software Modules will either be the same or at a rate increase not to exceed the current year's United States Consumer Price Index (CPI) percentage over THE CUSTOMER's current rate. A schedule of rates and payment terms will be forwarded by mail not less than forty-five (45) days prior to the expiration of the then current agreement. 4. THIS SERVICE AGREEMENT COVERS: The fixing of any errors or inconsiscncies in the programs in THE SYSTEM, or failures of the programs in THE SYSTEM to perform in accordance with the manuals, online documentation, or published Program Specifications provided by HIGH LINE which are notified in writing, including electronic mail medium. to HIGH LINE by THE CUSTOMER during the tern of this agreement. The fixing of errors or inconsistencies in the Programs, reports, interfaces that have been custom Developed by HIGH LINE for THE CUSTOMER and not functioning in accordance with requirements specifications, whether or not they form a part of the standard package. Changes and updates to existing programs in THE SYSTEM and related documentation as they become generally available. Such changes shall also be provided into the Escrow account. 25E-17