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r Appendix ATTACHMENT 1 SCOPE OF WORK CITY OF SANCA ANA REQUEST FOR PROPOSALS FOR INTEGRATED PEST MANAGEMENT (IPM) & PEST CONTROL SERVICES RFP NO.: 19-094 Description of Work ROUTINE MAINTENANCE The City of Santa Ana, Park Set -vices Division embraces and promotes sustainable site design and management principles and best management practices where feasible. The use of Integrated Pest Management (IPM) and organic pesticides, in lieu of traditional synthetic pesticides, are encouraged and, in cases listed herein, required as a part of this agreement. The Contractor, as part of our site management subject expert, shall play an important role toward recommending, using and collecting data concerning the use of IPM and organic pesticide products as specified herein, The Contractor shall assign the appropriate number of staff at the appropriate skill level and rank in their organization, to continuously improve the quality of Santa Ana Parks and Facilities. The Contractor understands and agrees by entering into the agreement with the City of Santa Ana Park Services Director's Representative shall be the sole source of interpreting the specifications and the quality of work specified herein in writing and by the Santa Ana Park Services Quality Maintenance Standards PowerPoint herewith. Should the Contractor fail to provide the City with the level of service specified, the Director's Representative shall have the authority to direct the Contractor to add additional staff, equipment or both to achieve the maintenance standards specified herein. Each week the Contractor's Supervisor or their designated representative shall inspect each site and respond to IPM and pest control issues. The Contractor shall also take a time/date stamped photographs documenting site inspections and noting any issues relating to but not limited to safety, maintenance, malfunctions, vandalism, hazardous conditions or otherwise abnormal conditions that are inconsistent with the quality standards specified herein or threaten people and/or property by reporting the condition immediately to the Director's Representative. Failure to inspect each site before 9:00am will result in a $300 penalty per site. Routine maintenance shall include, but, not be limited to the following services performed at the Work Sites and per the City of Santa Ana Park Services Quality Maintenance Standards (reference PowerPoint). 1.0 Certification of Applicators 1.1 All IPM and agricultural pest control employee -applicators shall possess and maintain a state licensed/certified agricultural pest control Qualified Applicators License (QAL) or a Qualified Applicators Certificate (QAC). Any employee serving as an assistant(s) shall not be required to possess at QAL or QAC. At no time shall an unlicensed or uncertified City of Santa Ana RFP 19-094 Page 12