CALIFORNIA, STATE OF EMPLOYMENT DEVELOPMENT DEPARTMENT

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EDD Agreement No. M9113792 EDD/City of Santa Ana Page 1 of 1 ATTACHMENT A-1 (Standard Agreement) SPECIFICATIONS The State does not have any civil servant staff to provide unarmed security guard services; therefore EDD will reimburse the City of Santa Ana for EDD's fair share of security guard services. Scope -Security Officer: 1. Roving patrol of building interior, including but not limited to the following tasks: • Ensure that meeting rooms are locked when not in use; • Watch for drug activity, vandalism and graffiti, weapons, alcohol, open food containers and other acts that interfere with or disrupt WORK Center activities; • Hourly inspection of public restrooms, and • Ensure that all patrons exit the WORK Center as closing time approaches. 2. Complete incident and daily operating reports. Provide WORK Center Management copies of reports on a weekly basis. 3. Complete electronic reports for any incident in which he/she is directly involved; take pictures as needed. 4. Notify Santa Ana Police Department if police intervention is required. 5. Respond, as necessary, to other life safety duties as identified in post orders and standard operating procedures. 6. Direct patrons to areas within the WORK Center as needed. 7. Enforce the WORK Center's Rules of Conduct. 8. Escort employees, as needed, to parking locations. 9. Required guard qualifications: • Demonstrate ability to handle and resolve conflicts in an effective manner; • Demonstrate judgement in emergency situations; • Experience working with people with behavioral/mental health issues and/or criminal background, and • Physical dexterity; ability to act with urgency in an emergency situation without detaining or striking the offender.