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r <br />Systems <br />A Software <br />enQuesta'"NewFeature List <br />Feature <br />version <br />Application <br />Functions and Benefits <br />Run Multiple Notice Types Within One Notice Run <br />5.5 <br />All <br />We are excited that the Billing / <br />-- - -- <br />Collection events calendar now <br />c 2 .e. a n9 . I <br />enables users to run notices and <br />shut -offs configured to use <br />n <br />I <br />methods <br />1 (Single Due Date), <br />T <br />6 (Past Notice without Cycles), <br />3 <br />n q <br />and <br />9 (Past Notice with Cycles) as a <br />single process. In other words, <br />- - - -- -__ - <br />you can now run all these notice <br />types in one calculation. It lets <br />you run multiple notice types that <br />m <br />share a due date. <br />Benefit., Faster, more <br />- -- - ---- <br />streamlined collection processes. <br />NOTE: Special seeping of your <br />Collections processes by <br />Professional Services may be <br />required to implement this <br />feature. <br />More Standardized/Automated Installment Creation <br />6.0 <br />All <br />enQuesta's installment type criteria <br />have been expanded to support <br />more automated installment <br />generation with less required input <br />m^ -_"^ •- ^ -- - -- - <br />®® <br />from CSRs. <br />In the past, during installment <br />creation the CSR would need to <br />individually input field data such as <br />-- I <br />agreement date, start payment <br />-- <br />date, number of payments, down <br />payment amount, and agreement <br />amount. Now these parameters <br />can be <br />— <br />preprogrammed as <br />_ <br />installment plans into more <br />^® <br />granularly defined installment type <br />criteria - auto -populating much of <br />the Installment Payment <br />Agreement screen as soon as the <br />account number is entered. The <br />installment plan applied to an <br />account is determined by which <br />work order the CSR chooses. <br />If your utility permits installment <br />creation via API (Web Connect, <br />IVR, kiosk, or other external <br />Property of Systems & Software, Inc. Confidential 97 <br />