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Container, Collect the Solid Waste, and send to the Customer the picture and a letter <br />instructing that a third incident in that same six month period may result in an increase <br />in the level of service. If the Container overflowed sufficiently to require the driver to <br />leave the Collection vehicle to clean around the Container, Contractor may charge the <br />Container Overage Cleanup fee in the approved rate schedule. <br />Third Incident in Six Month Period - Upon the third event of an overfilled Container in <br />a six-month period, Contractor shall photograph the overflowing Container, Collect the <br />Solid Waste, and send to the Customer the picture and a letter notifying Customer of an <br />increase in its service level. If the Container overflowed sufficiently to require the driver <br />to leave the Collection vehicle to clean around the Container, Contractor may charge the <br />Container Overage Cleanup fee in the approved rate schedule. <br />In the event that this Section gives rise to a dispute between Contractor and a Customer, <br />City shall settle the dispute in accordance with Section 5.2.3. <br />4.7.4.7 Litter Abatement <br />A. Minimization of Spills. Contractor shall use due care to prevent Solid <br />Waste or fluids from leaking, being spilled and/or scattered during the Collection or <br />transportation process. If any Solid Waste or fluids leak or are spilled during <br />Collection, Contractor shall promptly clean up all such materials. Each Collection <br />vehicle shall carry a broom and shovel at all times for this purpose. <br />Contractor shall not transfer loads from one vehicle to another on any public street, <br />unless it is necessary to do so because of mechanical failure, accidental damage to a <br />vehicle, or a pre -approved method of Solid Waste transfer between vehicles, without <br />prior written approval by City. <br />B. Clean Up. Contractor shall clean up litter in the immediate vicinity of any <br />Solid Waste storage area if Contractor has caused the litter during the Collection <br />process. Customer shall be responsible for cleanup of litter in Solid Waste storage area <br />not caused by Contractor. Contractor shall identify instances of repeated spillage not <br />caused by it directly with the Waste Generator responsible and will report such <br />instances to City. Contractor may address habitual offenders in accordance with <br />Section 4.7.4.6. <br />March 9, 2020 70 City of Santa Ana - DRAFT <br />60A-159 <br />