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EXHIBIT 1 <br />iWater, Inc. <br />12 Goodyear, Suite 130 <br />6Water SOFTWARE LICENSE AND SUPPORT AGREEMENT Irvine, CA 92618-3747 <br />� mfrafTlR�' Phone:949-768-4549 <br />' Fax: 949-768-4155 <br />This agreement effective as of the last. date signed below (the "Effective Date") is between iWater, Inc, ("iWater"), and <br />City of Santa Ana ("Licensee") and consists of this infraMAP6 Software License and Support <br />Agreement and the attached exhibits referenced below (collectively, "Agreement"). <br />SCOPE OF LICENSE GRANT <br />For a maximum term of five (5) years from the Effective Date, subject to payment of Monthly License Support Fee and <br />applicable fees set forth on Exhibits A and B, Licensor hereby grants to Licensee, and Licensee hereby accepts, a <br />nonexclusive, non -transferable license to use the iWater infraMAPO Software and Related Materials (collectively, the <br />"Software") as defined in, and in accordance with the terms of this Agreement. The initial term is for three (3) years with an <br />option to renew annually for an additional two (2) years from the Effective Date. <br />SUPPORT AND MAINTENANCE <br />iWater shall provide Software Maintenance & Support as detailed below, in exchange for payment of Monthly License <br />Support Fee. After the initial three (3) years, at the sole option of the Licensee, Maintenance & Support may be extended in <br />one (1) year increments for the remaining 2-year period at the prices and payment terms stated in Exhibits A and B. Software <br />Maintenance & Support services include: <br />1. Improvements, updates, or modifications to the infraMAP® Software product purchased that iWater makes generally <br />available as a minor release or update. <br />2. Access to i Water's Technical Support Team ("Help Desk") to answer questions, provide email and telephone support, <br />as well as assistance during normal business hours for current versions of infraMAP® software. iWater will investigate <br />all questions and problems promptly. Licensee agrees to provide adequate information to iWater to assist in the <br />investigation and to confirm that any problems have been resolved. If deemed necessary, iWater may also provide on - <br />site support. <br />3. Software License Support fees must be pre -paid monthly and are non-refundable for any reason. <br />GENERAL PROVISIONS AND DEFINITIONS <br />I. Software: "Software," as used in this Agreement, includes the following infraMAP® software products and extensions <br />thereof: infraMAP®, infraMAP® Enterprise, infraMAP® Field, infraMAPO Manager, infraMAP® NOW, infraMAP® <br />PLUS, infraMAPO Standard, infraMAP© 811 Tickets, infraMAP® Desktop, infraMAP® IOS, infraMAPO Android, <br />infraMAP® Server, (individually and collectively, "Licensed Products" or "Software"), and additional or successor <br />Software products marketed or licensed. <br />2. License Use: Licensee shall not copy the License Products or Software, nor shall the Licensee allow their use by others, <br />without the express and written permission of iWater, excluding the use for backup, archival, and in-house disaster <br />recovery purposes. Licensee furthermore agrees not to: <br />A. Reverse engineer any part of the Licensed Products, in part or in their entirety; <br />B. Distribute, sell, or otherwise transfer any part of the Licensed Products. <br />C. Create any derivative works or products based on or derived from the Licensed Products or documentation or <br />modify any Licensed Products or documentation without the prior written consent of iWater. In the event of a <br />breach of this provision, said modification, derivative work, or product based on the Licensed Products or <br />documentation is hereby deemed assigned to iWater (without limiting their remedies). <br />3. Protection of Intellectual Property Rights: Licensee will reproduce and include any copyright, patent, trademark, or <br />restrictive legends or notices on all items licensed under this Agreement and shall take other necessary steps to protect <br />iWater's and its licensor's intellectual property rights. <br />4. No Implied Waivers: The failure of either party to uphold or enforce any provision of this Agreement shall not be <br />deemed a waiver of the provisions or of the right of such party thereafter to enforce that or any other provision. <br />5. Severability: The parties mutually agree that if any provision of this Agreement is held to be unenforceable for any <br />reason, such provision shall be reformed only to the extent necessary to make the intent of the language enforceable. <br />6. Independent Contractor: iWater is, and at all times will be, an independent contractor. Nothing in this Agreement <br />shall be deemed to create an employer/employee, principal/agent, or joint venture relationship. Neither party has the <br />authority to enter into any contracts on behalf of the other party or otherwise act on behalf of the other party. <br />7. Force Majeure: If the performance of this Agreement or any obligation except the making of payments, is prevented, <br />restricted, or interfered with by reason of fire, flood, earthquake, explosion, or other casualty or accident; strikes or labor <br />disputes; inability to procure or obtain delivery of parts, supplies, or power; war, terrorist act, cyber-attack, or other <br />violence; any law, order, proclamation, regulation, ordinance, demand, or requirement of any governmental agency; or <br />Page l of 6 infraMAP®Sofl J,irens4andSupport Agreement 1.272020 <br />