Laserfiche WebLink
6lwater - Infra(f,Ft <br />Exhibit A - Scope of Work <br />Continued infraMAPO Data Acquisition Software Support for City of Santa Ana Water Resources Division. <br />Category A: !Water License and Support <br />This includes software licensing and technical support of all iWater Data Acquisition Software. <br />6 Field data acquisition licensing software for unlimited users in the Water and Sewer Departments. <br />6 Software troubleshooting with unlimited telephone. <br />6 Up to 40 hours per week of onsite software training. <br />6 infraMAPO Software upgrades. <br />6 System improvements including patches. <br />Business analytics bringing in data from multiple locations and displaying to all staff. <br />Monthly License and Maintenance Fee: $15,500 <br />Monthly Data Acquisition Software Support: $4,500 <br />Monthly Total: $20,000 per month Yearly Total for Category A: $240,000 <br />Category B: iWater GIS/Database Support <br />This includes support for My 811 Tickets, Data Analytic Tools, Portal users and infraMAP® Data Acquisition <br />software that is cloud based and onsite. <br />iWater will remotely monitor, configure, and support all related IT infrastructure for the scope of this project. <br />• Data backups. <br />6 Quality control of data. <br />6 Configure a Project Plan Check Database Tool. <br />• Compatibility with Cities other software data. <br />Data integrity for staff and contractor updates. <br />On -Site Support and Off -Site Services: <br />iWater, Inc., will provide professional on -site or off -site services for projects requested by City of Santa Ana. This <br />may include, but not limited to database support, data QA/QC, map infrastructure data updates from new <br />construction or other project specific needs outlined by City of Santa Ana. <br />Estimated cost per year: $101,000 <br />Field Crew Support: <br />!Water, Inc., will provide two man crews with CA Department of Health Water Distribution Certificates to <br />support City of Santa Ana field crews. All vehicles and equipment will be furnished by iWater for each specific <br />project. Project information will be captured by iWater team members and provide back to the Cities Data <br />Acquisition Software. <br />Estimated cost per year: $15,000 <br />Meter Crew Support: <br />iWater, Inc., will provide a one man crew with a CA Department of Health Water Distribution Certificate to <br />support City field crews. All vehicles and equipment will be furnished by iWater for each specific project. Project <br />information will be captured by iWater team members and provide back to the City's Data Acquisition Software. <br />Estimated cost per year $20,000 <br />Category B Total: Up to $135,000 per year, invoiced following Exhibit B rate schedule <br />Contract Total: $376,000 per year <br />Pages of 6 tnfraMAPOSoft 2 6e=s6andSupport Agreement 1.27.2020 <br />