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CITY OF SANTA ANA Samples must be readily identified with the manufacturer's name, model number or order number, along with the supplier's name, phone number, and contact name. X1 substitutions must be proposed as options and clearly identified as a substitution. The City reserves the right to accept or reject any proposed substitution items. 12. Guarantee of Continuity and Availability of Products Unless the manufacturer discontinues the goods/commodities, all goods/commodities specified by the Supplier in their RFP shall be available to the City during the life of the contract and extensions. All material, color, labor, and construction shall equal or exceed the standards set forth in these specifications as accepted by the City. 13. Miscellaneous/Additional Items and Upgrades The City has provided a list of frequently purchased Items for comparison purposes. However, the City may require additional items of similar nature not specifically listed in the contract or wish to purchase an item upgraded from that proposed by the Supplier throughout the term of the contract. In such event, the Supplier shall provide the City with a price for the new or upgraded item based upon a procedure or formula, which is the same, or very similar to that used in establishing the prices as contained in the Supplier's proposal. If the price offered is not acceptable to the City, and the matter cannot be resolved to the satisfaction of the City, the City shall procure the new or upgraded items from other Suppliers or shall cancel the contract upon giving thirty (30) calendar days' written notice to the Supplier. Please specify percentage discount the City will receive and/or markup charged for Items not separately listed in this RFP in Cost Proposal. RFP No. 19-104 Police Department Uniforms and Equipment Page 18