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separate Software License Agreement. All Licensed Software is subject to the terms of the License Agreement and <br />nothing herein shall serve to modify such terms or expand the scope of the license granted thereunder. <br />• For Services provided at Licensee location, Licensee will provide facilities for Infor personnel. This includes, but not <br />limited to, office space, desks, networked computers, secured fling cabinets if required, team meeting rooms, network <br />printers, photocopiers, telephones, stationaries, whiteboards, internet and remote VPN connection. <br />- Some tasks may be performed of site by Infor and Licensee staff members. Infor and Licensee staff will have remote <br />access to Licensee's network and systems as necessary to perform such Project activities. <br />• Logging incidents with Infor Support, as well as the application of fixes or patches that are made available by Infor <br />Support, are the responsibility of the Licensee, and therefore the effort associated with these activities has not been <br />included in Infor's estimates and scope of work. <br />Resource Level <br />Estimated Hours <br />Hourly Rate <br />Estimated Fee <br />Consultant <br />500.00 <br />195.00 <br />97,500.00 <br />COE Project Manager Offshore <br />40.00 <br />120.00 <br />4,800.00 <br />Grand Total 102,300.00 <br />Currency US Dollar <br />The rates and terms specified herein are only valid if this Work Order is signed by Licensee by 311312020. <br />Estimated time and costs listed in this Order represent an estimate only, and actual project time and cost may vary from the <br />estimates provided. All Services are provided on a time and materials basis. Billing and payment are not dependent or <br />conditioned on delivery of deliverables contemplated herein or any other deliverables. Infor will invoice Licensee for all <br />Services and applicable charges on a semi-monthly basis, as Infor renders the services or Licensee incurs the charges, as <br />applicable. Fees do not include applicable taxes, which will be added to each invoice. Licensee will pay each Infor invoice <br />within 30 days of the date of invoice. This payment obligation is non -cancelable and the amounts paid are non-refundable. <br />Travel and living expenses are not included in the rates or estimated fees stated herein, and are in addition to such fees. A <br />minimum of/a day (4 hours) will be charged for all work at the Licensee's facilities. Remote services provided via phone, <br />facsimile or remote access to Licensee's site will be charged at the standard hourly rate. Overtime rates of 150% of the <br />quoted rate apply for after hours and weekend work. "After hours work" is defined as services performed between 8:00 p.m. <br />and 6:00 a.m. "Weekend work" is defined as services performed between 8:00 p.m. Friday and 6:00 a.m. Monday. Holiday <br />rates of 200% of the quoted rate apply for all holiday work. <br />Where a substantial variation from this Order is foreseen both parties must agree in writing to the additional work and amend <br />this Order accordingly. <br />Locations: <br />Services may be provided at the facilities of Infor or its contractors, or at the Licensee sites listed below. <br />20 Civic Center Plaza <br />8th Floor <br />Santa Ana, CA 92701 <br />THE PARTIES have executed this Order through the signatures of their respective authorized <br />representatives. <br />Infor (US), Inc. <br />City of Santa Ana <br />Page 2 of 3 <br />CLM - 180803 <br />25A-10 <br />