|
<br />
<br />
<br /> Page 3 of 5 form HUD-50075-HCV (12/2014)
<br />
<br />B.6
<br />
<br />Progress Report.
<br />
<br />Provide a description of the PHA’s progress in meeting its Mission and Goals described in its 5-Year PHA Plan.
<br />
<br />Goal # 1: Expand the supply of affordable housing by applying for additional Housing Choice Vouchers when available. Apply for any new
<br />funding opportunities.
<br /> In November 2019, the Housing Authority of the City of Santa Ana (SAHA) received an award of seventy (70) Mainstream Vouchers
<br />following a competitive application process under the Mainstream Voucher Program NOFA FR-6300-N-43.
<br /> In November 2019, SAHA also received an award of twenty-five (25) Foster Youth to Independence Tenant-Protection Vouchers
<br />following a competitive application process under Notice PIH 2019 -20.
<br />
<br />Goal # 2: Improve the quality of assisted housing by improving voucher management, increasing customer satisfaction, and improving
<br />specific management functions.
<br /> Retain high performer SEMAP status: SAHA was certified as a High Performer for FY 18-19.
<br /> Under SAHA’s Quality Control Program, SAHA seeks to continuously improve the quality of assisted housing by improving voucher
<br />management, increasing customer satisfaction, and improving specific management functions. Specifically, for FY 18-19 SAHA audited
<br />a total of 413 files under SEMAP Indicator # 3, even though the minimum sample size required by HUD was only 35 files. For SEMAP
<br />Indicator # 5, SAHA audited a total of 84 inspections even though the minimum sample size required by HUD was only 33 quality
<br />control inspections.
<br /> Maintain leasing to 100% of HAP funding: SAHA utilized 95.5% of our Annual Budget Authority from HUD for CY 2019. This was due
<br />to the large increase in HAP funding from the HUD-VASH vouchers that SAHA received, but was unable to utilize due to a low number
<br />of referrals from the VAMC of Long Beach.
<br />
<br />Goal # 3: Increase assisted housing choices, portability counseling to 100% of participants, conducting outreach to potential proper ty
<br />owner.
<br /> Continue to mail owner/participant newsletters: Since December 2015, SAHA has been e-mailing a monthly electronic Landlord
<br />Newsletter to all owners. In October 2016, SAHA began sending a monthly electronic Housing Plus Program Newsletter (aka Family
<br />Self-Sufficiency Program) to our participants who have provided us with their e-mail addresses.
<br /> Implement annual customer satisfaction survey: No update
<br />
<br />Goal # 4: Promote self-sufficiency by increasing employment among participants, linking to supportive services to increase independence
<br />for the elderly and/or disabled, and increase participation in the Family Self Sufficiency (FSS) program.
<br /> Continue to provide referrals to the Santa Ana W/O/R/K Center for job training and placement services, providing information and
<br />linkages to the County’s Council on Aging (elderly services) and the Dayle McIntosh Center (disabled services), and conducted
<br />recruitment for the FSS program at initial voucher issuance, at annual re-examinations, and through tenant newsletters: SAHA hired a
<br />full-time Workforce Specialist I / FSS Coordinator effective February 2, 2018. The Workforce Specialist I has been working to increase
<br />participation in the program through outreach and engagement while also providing monthly case management to participants in the
<br />program. The Workforce Specialist I is co-located in the Santa Ana W/O/R/K Center through a Memorandum of Understanding. SAHA
<br />also requires in any RFPs for project-based vouchers that a developer into an agreement with the Santa Ana Work Center.
<br /> During CY 2019, SAHA graduated seven families off the FSS Program.
<br />
<br />Goal # 5: Ensure equal opportunity and affirmatively further fair housing through coordination with the Orange County Fair Housing
<br />Council, the preparation of the Analysis of impediments to fair housing choice, and continued training on fair housing practi ces for staff
<br />owner’s and participants.
<br /> Fair Housing programs and resources are included in all issuance briefings, reasonable accommodation tracking logs updated.
<br />Communication was maintained with the Fair Housing Council of Orange County, Public Law Center, and Legal Aid, ensuring proper
<br />referrals for anyone alleging discrimination, whether an HCV participant or member of the public: In August 2019, SAHA held an
<br />annual Fair Housing Training for all Housing Division employees. This annual training is required for all employees.
<br /> Assist the City of Santa Ana in maintaining of the housing Stock: No update
<br />
<br />Goal # 6: Ensure assisted families obtain information, maintain housing and prevent domestic violence in accordance with Vio lence
<br />Against Women Act (VAWA) of 2005.
<br /> In accordance with the Violence against Women Reauthorization Act of 2013 (VAWA 2013), SAHA implemented an Emergency
<br />Transfer Plan for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking.
<br /> SAHA also implemented HUD-5380, Notice of Occupancy Rights under the Violence Against Women Act, HUD-5382, Certification of
<br />Domestic Violence, Dating Violence, Sexual Assault, or Stalking, and Alternate Documentation, and HUD-5383, Emergency Transfer
<br />Request for Certain Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking.
<br /> SAHA coordinates with the County of Orange Domestic Violence office for referrals and to ensure applicants and participants a re
<br />informed on all available services.
<br /> Information on VAWA in regards to owner/tenant responsibilities and evictions is provided to all program applicants and participants
<br />and also mailed to all owners.
<br /> SAHA’s HCV Administrative Plan details restrictions on terminating assistance for victims of domestic violence, as well as guidelines
<br />on terminating assistance for perpetrators of domestic violence.
<br /> At a minimum, SAHA trains staff on VAWA at least once annually. Staff also proactively provides information on VAWA to any
<br />program participant or applicant who may show any evidence that information on VAWA is needed.
<br />
<br />3-107
|