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Describe how the service delivery system including, but not limited to, the services listed above <br />meet the needs of homeless persons (particularly chronically homeless individuals and <br />families, families with children, veterans and their families, and unaccompanied youth) <br />The City of Santa Ana's ESG and CDBG public service programs implemented by local nonprofit service <br />providers may include activities focused on the provision of services to address the needs of homeless <br />persons, particularly chronically homeless individuals, families with children, veterans and their families <br />and unaccompanied youth. Homelessness prevention and supportive services for special needs <br />populations are included among the priority needs in this Strategic Plan and activities serving these <br />populations may be funded as part of the Annual Action Plan each year. <br />Describe the strengths and gaps of the service delivery system for special needs population and <br />persons experiencing homelessness, including, but not limited to, the services listed above <br />Santa Ana has established successful partnerships among public and private sector entities in Orange <br />County providing services for the homeless and other special needs populations. Communication and <br />cooperation between the Community Development Agency and the partner agencies and organizations <br />that administer activities is strong. The Homeless team within the Community Development Agency works <br />closely with these organizations to improve regulatory compliance, monitoring, cooperation and <br />partnerships among agencies and technical capacity of organizations involved in project delivery. <br />Starting in early 2018, Santa Ana piloted Quality of Life Teams (QOLTs). QOLTs multi -disciplinary are <br />comprised of representatives of different city departments and non-profit agencies to provide more <br />holistic support and assistance to homeless individuals within Santa Ana. The teams collaboratively work <br />with and triage homeless individuals to assist them identify and access critical services, resources, or <br />emergency shelter. The implementation of these teams have allowed for a more collaborative and <br />complete response to the needs of homeless individuals within the City. <br />The City of Santa Ana coordinates regularly with the Orange County Continuum of Care and regional <br />service providers and shelters to ensure that the City's resources and funding is in line with regional and <br />state funding to address homelessness in Santa Ana and throughout Orange County. <br />Provide a summary of the strategy for overcoming gaps in the institutional structure and <br />service delivery system for carrying out a strategy to address priority needs <br />To address the lack of resources necessary to fully support local programs in Santa Ana for special needs <br />populations and persons experiencing homelessness, the City prioritizes services for population segments <br />with the greatest level of need for a particular program or activity and intends to invest grant resources <br />in high leverage opportunities where data suggests that the City and its partners will be able to maximize <br />the impact of every dollar. <br />Consolidated Plan SANTA ANA 129 <br />OMB Control No: 2506-0117(exp. 06/30/2018) 75A-137 <br />