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o The City worked closely with the FHF to provide certified fair housing training for <br />housing industry realtors and property managers — 6 workshops were conducted <br />during the report period. Additionally, 10 tenant and 10 landlord workshops were <br />conducted in Mission Viejo. Additionally, four Fair Housing Walk-in Clinics were <br />held in the City during the report period. Literature related to fair housing were <br />distributed at these events, at City Hall, community centers, and community events. <br />Literature was provided to the community in English and Spanish. <br />o Due to the loss of significant revenue (e.g., redevelopment) and continued <br />reductions in HUD funding, the City did not have the opportunity to collaborate <br />with local lenders to target marketing efforts and services in Low- and Moderate - <br />Income areas of the City. <br />The consultant preparing the updated multi jurisdictional AI provided technical <br />assistance to cities that had identified public sector impediments such as: <br />— Family definition inconsistent with fair housing laws; <br />— Lack of a definition of disability; <br />— Lack of a reasonable accommodation procedure; <br />- Lack of zoning regulations for special needs housing; <br />— Lack of a fair housing discussion in zoning and planning documents. <br />City of Rancho Santa Margarita <br />Fair Housing Outreach and Education <br />• FHCOC participated in 467 region -wide education and outreach activities, reaching a <br />culturally and ethnically diverse audience. 1 was held in RSM. Additionally, 32 training <br />sessions were provided for rental property owners/managers, and 9 fair housing seminars <br />were conducted in cooperation with the Apartment Association of Orange County. <br />Fair Housing Enforcement <br />• On a regional basis, FHCOC staff received 363 allegations of housing discrimination and <br />opened 179 cases — 6 allegations and 4 cases involved housing in RSM. Regionally, <br />FHCOC also conducted 360 paired, on -site, systemic tests for discriminatory rental <br />housing practices, with 6 occurring in RSM. <br />Housing Dispute Evaluation & Resolution <br />• On a regional basis, services provided by FHCOC included assisting approximately 7,665 <br />unduplicated households address over 24,740 issues, disputes and/or inquires. Of these, <br />188 unduplicated households were from Rancho Santa Margarita. <br />Racial and Ethnic Segregation <br />• Regionally, literature regarding fair housing was distributed in English, Spanish & <br />Vietnamese. <br />FHCOC's website has an online housing discrimination complaint reporting tool that <br />generates an email to FHCOC. It is also used for other, non-discrimination, housing -related <br />issues. RSM has a link to the FHCOC website where residents can access this information. <br />19 <br />75A-298 <br />