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C'itiguard` <br />At Citiguard we send all of our security personnel to our training schools, as an important <br />investment in our officers' safety and preparedness, in the following curriculum: <br />➢ Arrest procedures by security personnel <br />➢ Pr-24 baton certificate <br />➢ Client relations / service attitude <br />➢ Emergency preparedness <br />➢ Earthquake, fire and bomb threats <br />➢ Firearm permits, State Certification Course <br />➢ Hostage preparedness <br />➢ Basic Laws addressing security officers <br />➢ Observation skills and reporting <br />➢ Power to arrest / Guard Card <br />➢ Report writing <br />➢ Security patrol procedures <br />➢ Tear gas, mace, pepper spray permit <br />➢ Union strike preparedness <br />Furthermore, we conduct extensive ongoing training at our training facility located in Antelope <br />Valley, California. The training includes but is not limited to the following: <br />➢ Public relations <br />➢ Surveillance techniques <br />➢ Personal hygiene <br />➢ Antiterrorism, crowd control <br />➢ Emergency evacuation techniques <br />➢ Proper report writing techniques <br />➢ Being a good witness in Court of Law <br />➢ Complete apprehension and arrest procedures <br />➢ Specific training and usage of verbal de-escalation techniques <br />➢ Sexual harassment training / Workplace safety instructions <br />➢ Becoming a good listener as a public minded officer <br />800.613.59031 WWW.CITIGUARDINC.COM <br />