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City of Santa Ana <br />FY2021-FY2025 Strategic Plan <br />MISSION — WHAT IS OUR PURPOSE? <br />To deliver efficient public services in partnership with our community which ensures public safety, a prosperous <br />economic environment, opportunities for our youth, and a high quality of life for residents. <br />GUIDING PRINCIPLES — HOW DO WE BEHAVE? <br />Collaboration <br />We actively engage and include all community stakeholders. <br />Efficiency <br />We are a results and performance -driven organization that continuously seeks to streamline operations and focuses <br />on the productive use of resources. <br />Equity <br />We strive to provide equal and fair opportunity in the access and allocation of community resources. <br />Excellence <br />We attract, develop, and retain dedicated public servants who are committed to quality customer service. <br />Fiscal Responsibility <br />We utilize financial assets and resources in a prudent manner to ensure economic stability and growth. <br />Innovation <br />We promote a culture that encourages creativity and entrepreneurship in delivering valuable public services. <br />Transparency <br />We provide information openly and hold ourselves accountable to the public regarding our actions and decisions. <br />5-YEAR VISION — WHAT DOES SUCCESS LOOK LIKE? <br />By 2025, Santa Ana honors its rich cultural history as it becomes a thriving urban center with welcoming green spaces <br />and world -class amenities, services, and infrastructure. The efficient and financially stable City government will further <br />diversify Santa Ana's housing and economy, increase the community's safety, and support programs and services that <br />enhance residents' quality of life. <br />Word cloud representing Santa Ana residents' input on the City's 5-year vision <br />historic equitable <br />individuals <br />walkable families ensures <br />(,youth.educacion s u sta i n a b success <br />f rotectin }new crime education <br />aoinvestment to yv C I ` neighborhoods <br />i histor oc yClea n equality obs <br />focunclusi c �S a f et riving -E' halllncluslve cdlverse <br />o vibrantbusinesses Yhousingmoving <br />', students family dumping free 3ln <br />community -oriented providing <br />14 <br />