60A - DRAFT OF FY 2020-21 TO FY 2024-25 STRATEGIC PLAN

Home Browse Search

City of Santa Ana FY2021-FY2025 Strategic Plan LETTER FROM THE CITY MANAGER Mayor and City Council, I'm proud to present to you the City of Santa Ana's five-year Strategic Plan. This document provides a vision for the Citys goals and priorities in preparation for the near -term and long-term future. The unprecedented challenge of the COVID-19 pandemic during the creation of this plan was a stark reminder of the uncertainties that the future may hold. Therefore, having a strong plan in place is essential for the City of Santa Ana to achieve success. Yet if the pandemic has taught us anything, it's that any plan also must be flexible and adaptable for when unexpected obstacles arise — and they assuredly will. The five strategic priorities identified in the plan are: 1. Financial stability 2. Community safety 3. Modern facilities and infrastructure 4. Efficient city services 5. Economic diversification and expansion These focus areas will help us ensure that resources are properly distributed and services programmed to best serve our community. Our goal is to provide safe neighborhoods and streets along with high -quality services and community facilities. At the same time, we are at a crucial moment when we need to diversify the local economy, create jobs and foster growth. To decide upon the five strategic priorities, we used City data, interviews of City Councilmembers, collaboration with the executive management team and public input sessions. That last piece, community feedback, was an essential component, but also presented a challenge to achieve through traditional means. During the pandemic stay-at-home order, we were unable to have in -person community meetings as planned, so we held two virtual public input sessions instead. Using social media and other technologies during the sessions, we outlined the goals of the strategic plan and were able to have the public participate and provide feedback. We had over 22,800 views by community members of these sessions across our online platforms. After all, Santa Ana isn't just a collection of buildings or the municipal government that provides services. Its a multiethnic and multilingual array of unique and proud neighborhoods with a deep history. Its a vibrant business sector and a destination for food, art and culture. Its about the love of family, education and community. Under this Strategic Plan and your leadership, we can guide the City of Santa Ana into a prosperous future. Respectfully, Kristine Ridge City Manager