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EFFICIENT CITY SERVICESGoals:•Technology Modernization: enhance ability to perform more services online.•Policies & Processes: streamline to reduce time it takes to complete City services.•Communication & Outreach: aim to reach and engage all audiences.Measures:Days to respond to applicants in plan check processTime to respond to Public Records Requests # of City Services Offered Online# of Public Engagement meetingsStreamline the methods of providing services to help ensure doing business with the City is easier and more efficient.11