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INSURANCE NOT ON FILE <br />WORK MAY NYT PROCEED <br />CLERK OF COUNCIL <br />DATE: <br />cda'11A,keme A*IIJ h <br />BENEVATE INC. (dba NEIGHBORLY SOFTWARE) SAAS SERVICES ORDER FORM <br />A-2020-085-05 <br />Customer: City of Santa Ana, California <br />Contact: Mikelle Daily, Community Development <br />Analyst <br />Address: 20 Civic Center Plaza, Santa Ana, CA 92701 <br />Phone: (714) 667-2256 <br />Services: Company will use commercially reasonable efforts to provide Customer the services described in the Services Statement <br />of Work ("SOW") attached as Exhibit A hereto (the "Services"). <br />Services Fees: $19,200.00 per year, payable annually in advance, <br />Initial Service Term: One year from Effective Date <br />subject to the terms of Section 4 and Per User Pricing attached as <br />Exhibit D hereto. <br />Implementation Services: Company will use commercially reasonable efforts to provide Customer the services described in <br />the Implementation Services Statement of Work attached as Exhibit C hereto ("Implementation Services"), and Customer shall <br />pay Company the Implementation Fee at Effective Date. <br />Implementation Fee (one-time): $4,500.00 <br />SAAS SERVICES AGREEMENT <br />This SaaS Services Agreement ("Agreement') is entered into on thisl 2th day of May 2020 (the "Effective Date") between <br />Benevate Inc with a place of business at 3423 Piedmont Rd. NE, Suite 216, Atlanta, GA 30305 ("Company"), and the Customer listed <br />above ("Customer"). This Agreement includes and incorporates the above Order Form, as well as the attached Terms and Conditions <br />and contains, among other things, warranty disclaimers, liability limitations and use limitations. There shall be no force or effect to <br />any different terms of any related purchase order or similar form even if signed by the parties after the date hereof. <br />BENEVATE Inc.: <br />By: 1/I • % <br />Name: J. Jason Rusnak <br />Title: President, Benevate Inc <br />FORAPPROVAL,: <br />STEVEN MENDOZA <br />Executive Director <br />Community Development <br />CITY OF SANTA ANA, CALIFORNIA: <br />Name: Kr'i S—T'I V-N J2_ 1 \ I ll IF <br />Title: �-i+y kkLXY Ia Qe r <br />Approved as to form: ATTEST: <br />Ryari C� Hodge DAISY GOMEZ <br />Assistant City Attorn Clerk of the Council <br />