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Benevate Inc. (dba Neighborly Software) SAAS Services Order Form <br />4.3 The parties acknowledge that appropriation of fiords is a <br />governmental function which the Customer cannot contractually <br />commit itself in advance to perform and this Agreement does not <br />constitute such commitment. The Customer's obligation to pay <br />under this Agreement is contingent upon Customer's annual <br />appropriation of funds for such purpose, and the non -appropriation <br />of funding for such purpose in any fiscal year shall immediately <br />relieve both parties of their respective obligations hereunder, as of <br />the last day for which funds have been appropriated. The <br />Customer shall endeavor, upon determining that sufficient funds <br />will not be budgeted and appropriated in any fiscal year under this <br />Agreement, to provide prompt written notice within 30 days of <br />such event. <br />5. TERM AND TERMINATION <br />5.1 Subject to earlier termination as provided below, this <br />Agreement is for the Initial Service Term as specified in the Order <br />Form, and may only be renewed for additional periods upon <br />written approval of Customer (collectively, the "Term"). <br />5.2 In addition to any other remedies it may have, either party <br />may also terminate this Agreement upon thirty (30) days' notice <br />(or without notice in the case of nonpayment), if the other party <br />materially breaches any of the terms or conditions of this <br />Agreement. Customer will pay in full for the Services up to and <br />including the last day on which the Services are provided. <br />5.3 Upon the termination of this Agreement Company shall, <br />within five (5) business day following the termination of this <br />Agreement, provide Customer, without charge and without any <br />conditions or contingencies whatsoever (including but not limited <br />to the payment of any fees due to Service Provider), with a final <br />extract of the Customer Data in electronic format. Further, <br />Company shall certify to Customer the destruction of any <br />Customer Data within the possession or control of Company, but <br />such destruction shall occur only after the Customer Data has been <br />returned to Customer. This Section shall survive the termination <br />of this Agreement. <br />6. WARRANTY AND DISCLAIMER <br />Company shall use reasonable efforts consistent with <br />prevailing industry standards to maintain the Services in a manner <br />which minimizes errors and interruptions in the Services and shall <br />perform the Implementation Services in a professional and <br />workmanlike manner. Services may be temporarily unavailable <br />for scheduled maintenance or for unscheduled emergency <br />maintenance, either by Company or by third -party providers, or <br />because of other causes beyond Company's reasonable control, <br />but Company shall use reasonable efforts to provide advance <br />notice in writing or by e-mail of any scheduled service disruption. <br />HOWEVER, COMPANY DOES NOT WARRANT THAT THE <br />SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; <br />NOR DOES IT MAKE ANY WARRANTY AS TO THE <br />RESULTS THAT MAY BE OBTAINED FROM USE OF THE <br />SERVICES. EXCEPT AS EXPRESSLY SET FORTH IN THIS <br />SECTION, THE SERVICES AND IMPLEMENTATION <br />SERVICES ARE PROVIDED "AS IS" AND COMPANY <br />DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, <br />INCLUDING, BUT NOT LIMITED TO, IMPLIED <br />WARRANTIES OF MERCHANTABILITY AND FITNESS <br />FOR A PARTICULAR PURPOSE. <br />7. INDEMNITY <br />As permitted by law, Company shall hold Customer <br />harmless from liability to third parties resulting from infringement <br />by the Service of any United States patent or any copyright or <br />misappropriation of any trade secret, provided Company is <br />promptly notified of any and all threats, claims and proceedings <br />related thereto and given reasonable assistance and the opportunity <br />to assume sole control over defense and settlement; Company will <br />not be responsible for any settlement it does not approve in <br />writing. <br />8. LIMITATION OF LIABILITY <br />NOTWITHSTANDING ANYTHING TO THE <br />CONTRARY, EXCEPT FOR BODILY INJURY OF A PERSON <br />OR PROPERTY DAMAGE, COMPANY AND ITS SUPPLIERS <br />(INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT <br />AND TECHNOLOGY SUPPLIERS), OFFICERS, <br />AFFILIATES, REPRESENTATIVES, CONTRACTORS AND <br />EMPLOYEES SHALL NOT BE RESPONSIBLE OR LIABLE <br />WITH RESPECT TO ANY SUBJECT MATTER OF THIS <br />AGREEMENT OR TERMS AND CONDITIONS RELATED <br />THERETO UNDER ANY CONTRACT, NEGLIGENCE, <br />STRICT LIABILITY OR OTHER THEORY: (A) FOR ERROR <br />OR INTERRUPTION OF USE OR FOR LOSS OR <br />INACCURACY OR CORRUPTION OF DATA OR COST OF <br />PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR <br />TECHNOLOGY OR LOSS OF BUSINESS; (B) FOR ANY <br />INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR <br />CONSEQUENTIAL DAMAGES; (C) FOR ANY MATTER <br />BEYOND COMPANY'S REASONABLE CONTROL; OR (D) <br />FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS <br />ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE <br />SERVICES UNDER THIS AGREEMENT IN THE 12 MONTHS <br />PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY, <br />IN EACH CASE, WHETHER OR NOT COMPANY HAS BEEN <br />ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. <br />9. INSURANCE <br />9.1 During the course of performing services under this <br />Agreement, Company agrees to maintain the following levels of <br />insurance: (a) Commercial General Liability of at least <br />$2,000,000; (b) Professional Liability (E&O) of at least <br />$5,000,000; (c) Cyber Liability of at least $5,000,000; (d) <br />Commercial Auto Insurance for Hire and Non -owned vehicles of <br />at least $1,000,000; and (e) Workers Compensation complying <br />with applicable statutory requirements. Company will add <br />