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MILLER MENDEL. INC. ADDENDUM TO MASTER SOFTWARE LICENSE AND SERVICES AGREEMENT ("MSLSA") BETWEEN MILLER MENDEL AND THE CITY OF SANTA ANA The Parties agree the following Terms of the Master Software License and Services Agreement (or "MSLSA") are hereby revised as follows and incorporated by reference into the MSLSA. The following terms are hereby amended to read as follow and incorporated into to the MSLSA: 4.3.2 Either Party may terminate this Agreement prior to expiration of a License Tenn without cause upon thirty (30) days prior written notice to the other Party, provided that: (a) If Client terminates this Agreement prior to expiration of the current License Tern or current Renewal Tern without cause, all fees for the remainder of the respective License Term or Renewal Term listed in Table 3.2 (License Term Fees and Credits) shall become due and payable. Client shall pay all such fees in addition to any balance already outstanding within thirty (30) days of receipt of invoice. (b) If MMI terminates this Agreement prior to expiration of the License Term or Renewal Term without cause, MMI will issue Client a refund for up to 25% of the remaining Entries, minus any outstanding charges owed by Client. MMI does not issue refunds in greater amounts, or for other circumstances, due to the upfront expenses MMI sustains from continuous maintenance of the eSOPH System. IN WITNESS WHEREOF, the Parties have caused this Agreement to be duly executed by their respective duly authorized representatives. Miller Mendel, Inc. Client: City of Santa Ana By: see signatures on page 19 Name: Tyler Miller Name: Title: CEO Title: Date: May 28, 2020 Date: MASTER SOFTWARE LICENSE & SERVICES AGREEMENT PAGE 21 OF 21 Version: June 1, 2019 — Santa Ana Specific (See Addendum)