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Frank Perez <br />Seniol-Associate <br />PROFESSIONAL EXPERIENCE: <br />MDG Associates, Inc. —Rancho Cucamonga, CA <br />Senior Associate: 2011 - Present <br />Provides Community Development Block Grant (CDBG), HOME Investment Partnerships (HOME), <br />and Emergency Solutions Grant (ESG) consulting services to U.S. Department of Housing and Urban <br />Development (HUD) grantees. Assists clients in the design and implementation of NOFA processes, <br />development of Annual Action Plans, preparation of environmental reviews, preparation of written <br />agreements, review of performance reports, approval of payment requests, Integrated Disbursement and <br />Information System (IDIS) data entry and management, and preparation of the Consolidated Annual <br />Performance and Evaluation Report. Areas of specialization include subrecipient management, program <br />monitoring and nonprofit capacity building. <br />Responsible for Davis -Bacon and Related Acts (DBRA) prevailing wage compliance and monitoring, <br />including bid document preparation, HUD-11 Employee Field Interviews, review of certified payroll <br />reports, identification and resolution of labor standards violations, MBE/WBE and Section 3 <br />compliance. Assists in the monitoring of CDBG and HOME funded projects for compliance with HUD <br />regulations. Conducts subrecipient programmatic and financial monitoring of CDBG funded projects <br />to determine compliance with HUD regulations. Also responsible for reviewing applications for <br />participation in rehabilitation programs to verify compliance with CDBG and HOME program <br />requirements. <br />Accurate Background, Customer Service Manager <br />Managed customer service call center for pre -employment background check organization. Ensured all <br />aspects of a client's background check met federal reporting guidelines, contained accurate <br />information, and ensured all technical questions were address regarding a client's background check. <br />Ensured all productivity accomplishments were recorded monthly, quarterly, and yearly. Specialized in <br />the implementation of I-9 (E-Verify) program platform for the organizations customer service center, <br />ensuring that all clients had a digital platform to enter and view requests, ask questions through a chat <br />session, and provide technical assistance about their accounts. Account manager for customer service <br />requests for the organizations largest client, Starbucks. <br />Target Corporation, Executive Team Leader <br />Plan, organize, and supervise sales -floor, logistics, and guest services teams in various store locations <br />throughout Orange County. Implemented best practices, monitored team productivity, report generation <br />and statistical review, performance management to ensure efficiency and productivity levels were <br />meeting company standards. <br />RelevantStudent Course Work <br />Econometrics, Labor Economics and Business Finance, Business Accounting, Financial Investment, <br />Business Decisions, Economic Development, and Money and Banking. <br />Computer Stalls: Microsoft Office (Word, Excel, Outlook, and Power Point, Adobe) <br />Bilingual: English/Spanish <br />EDUCATION: <br />Bachelor in Business Economics & Administrative Studies <br />University of California, Riverside <br />