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1010 111:]II Va_I <br />City of Santa Ana <br />RFP: Year -Round Homeless Shelter and Navigation Center <br />Program Components <br />• Three (3) nutritious meals each day <br />Client support services <br />Transportation/Shuttle Services <br />Pet Accommodation <br />Laundry Facilities <br />Client access to on -site storage <br />Outside area for clients, separate from entrance and location of <br />storage <br />Flexible space to accommodate special programming <br />Auditing space for City staff <br />ADA restrooms and showers <br />Parking for 20 RVs/Vans <br />Donation Area <br />Dog Run <br />Play area for children <br />Residential Services <br />• Housing First program with low -barriers to entry and operations <br />Welcome, intakes, and assessment <br />Assistance in obtaining safe, permanent housing <br />Case management and other appropriate permanent housing - <br />focused services (e.g., housing navigation, case conferencing) <br />Participation in the Coordinated Entry System (CES) <br />Coordination with the City of Santa Ana Housing Authority, <br />referrals to County, State and Federal programs, as well as <br />nonprofit and social service agencies, as appropriate <br />Mail services, as needed <br />Telephone access and message services, including an ADA- <br />compliant telephone <br />65B-33 12 <br />