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iW:cu:31r►a:3 <br />MEALS <br />Breakfast, lunch, dinner, and healthy snacks will be provided for all clients in a central dining <br />area Hot meals will be purchased and delivered to the site daily from an Illumination <br />Foundation service partner. These meals will be served to clients of the facility by both paid <br />staff and volunteers. <br />HYGIENE FACILITIES <br />Hygiene facilities will be provided on -site including toilets and showers. Clients will be <br />encouraged to utilize these facilities daily. Toiletries will be provided by Illumination <br />Foundation to clients as needed. Laundry will be done by paid staff and volunteers at intake. <br />Clients will be assisted with their laundry on a weekly basis to ensure a healthy shelter <br />environment. As a preventative measure, upon entry all client's clothes and belongings will be <br />sanitized and washed to prevent the spread of pests and allergens. <br />TRANSPORTATION <br />Illumination Foundation will provide transportation in vans and shuttles to predetermined drop <br />off/pick up locations throughout the city of Santa Ana. In addition, Illumination Foundation will <br />provide clients with transportation to and from doctors appointments, social services <br />appointments, housing appointments and any other destination that is in alignment with the <br />client's established housing plan. Some transportation may be completed by Uber, Lyft, and <br />OCTA depending on the availability of transportation, the volume of clients requiring <br />transportation on a given day, and the client's vulnerability and capabilities. <br />SECURITY <br />Illumination Foundation will contract with a state -licensed security vendor that will be stationed <br />inside and outside of the facility property 24 hours a day 7 days a week. Illumination Foundation <br />will follow policies and procedures that promote utmost safety for clients, staff, volunteers, and <br />the community. Illumination Foundation will strive to provide an atmosphere that promotes <br />community, stays alert for signs of conflict, and confronts behaviors before they escalate. The <br />security plan will include a multifaceted approach involving secured entrances, security searches <br />upon entrance, confiscation of harmful contraband, trained security personnel providing <br />around -the -clock indoor and outdoor coverage, security cameras. and lighting. Other program <br />elements that will support security efforts include no walk ups and no loitering policies. <br />6 <br />M ME <br />