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MEALS on WHEELS ORANGE COUNTY Elder Abuse Reporting Procedures All Meals on Wheels Orange County employees, volunteers, interns and other support staff are mandated reporters for Elder and Dependent Adult abuse. If abuse is identified or suspected, the following procedures should be followed: Consult with your supervisor if you need assistance with any of the steps involved in reporting. Step 1: A verbal report needs to be made as soon as possible by telephone to: Orange County Adult Protective Services (APS) 800-451-5155 (24-Hour Hotline) 15671 If it is an emergency situation, dial 911 or the local police department. Step 2: Complete state form SOC 341 form, Report of Suspected Dependent Adult Abuse, and mail or fax within 2 working days to: FAX: 714-704-6161 Social Services Agency/APS P.O. Box 22006 Santa Ana, CA 92702-2006 Step 3: Submit a copy of the written report to the Social Services Manager. For Home Delivered Meal clients, also include a copy of the written report in the client file. Step 4: Social Services Manager to determine if other affected parties (e.g. volunteer department, meal delivery drivers, etc.) need to be notified if there is a potential safety issue. Step 5: Follow-up with the client within 2 weeks after APS referral is made to check on the status of the client. Additional Information Attached find additional information on Identifying and Reporting Elder Abuse and the state form SOC 341, Report of Suspected Dependent Adult Abuse. Rev.3/20