CALIFORNIA DEPARTMENT OF JUSTICE (2)

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California Department of Justice Memorandum of Understanding Technology Support Bureau The DOJ will be responsible for the following: JusticeMDM Team 1. Install, configure, monitor and maintain physical server hardware located at DOJ facilities. 2. Install, configure, and monitor virtual server instance(s) running on hardware at DOJ facilities. 3. Provide Simple Mail Transport Protocol (SMTP) service for the MDM instance for routing MDM email traffic, 4. Serve as the central point of contact and liaison for HDC operations, network, server, password issues and security sections by the DOJ Computer Operations Unit. 5. Provide server and network support to authorized subscribing Agency's administrators during regular business hours 8:00 a.m. to 5:00 p.m. (Pacific Standard Time) Monday through Friday, excluding holidays and provide afterhours call back services for support of MDM infrastructure and services. 6. Maintain licensing for subscribing agency. 7. Maintain separate MDM instance of subscribing LEAP for security. 8. Purchase and provide MDM licenses as stated in Exhibit D, Costs and Payment Method, to Agency during the term of the MOU. 9. Provide invoice(s) for the MDM licenses to Agency. 10. Provide Virtual Machine (VM) Server licensing for two VM's each at HDC and DOJ's Disaster Recovery (DR) location. 11.Create and maintain Apple Push Notification Service certificates for agencies. The DOJ will provide the following services: 4aurorma Justice . Oversee and maintain end point CJIS security Information Services requirements Division (CJISD), Information Security and Digital Investigation Services Section CJISD, IT Contracts & Maintain and administer the MOU Procurement Unit Prepare MOU amendments and renewals (ITCPU) Submit request to DOJ's Accounting Office to invoice Agency for reimbursement of costs TSB will provide the core support services for the JusticeMDM as shown in the diagram below: #31421v1