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tool/app has replaced paper time tickets. Amtech maintains a check chart on -site but more detailed information will be provided to the City if requested. Day One On the first day of the contract, Amtech will set up a kick off meeting with City Management and Maintenance (as discussed prior, Amtech currently services the Jail/PD and serviced the City in the past). Amtech's team will include Abdalla Robbin (Business Development Manager), Timothy Herter (Service Supervisor) and mechanic(s). Abdalla will manage your account and will be the primary point of contact. Amtech will provide all relevant contractual, contact (account management and trouble call placement), and equipment information described above. Amtech will then discuss customer expectations, check in/check out (sign in/sign out log) procedures, confirm billing information is correct, and any additional information pertinent to a smooth transition. The mechanic will then walk the property with facilities to be acclimated to the equipment and location and perform Amtech "1- maintenance" procedures. Such procedures include placing safety stickers and check charts, performing maintenance and re- programming telephones (only if customer chooses to utilize Amtech 24-7 answering service) to be dialed directly from the elevator. Amtech will need to be informed of any access issues to the equipment including machine room keys and whether we can place lock boxes on the machine room doors. The First 30 Days Within the first 30 days, Amtech will have completed a capital planner for all equipment. A capital planner is designed to mitigate any potential maintenance issues that are considered prior to the contract, covered contractually, or to provide proposals for upgrades. Note, due to the conditions of the City elevator at the time of the job walk, proposal(s) may be issued. Regular Meetings (if necessary Amtech is a proponent of regular meetings with the City staff to discuss maintenance, invoices, work orders and any items that need to be brought up in order to strengthen the relationship. This is primarily of importance during the season. Spare Parts Amtech will store some commonly used parts on -site at the City for replacement unless they are obsolete. If the parts are obsolete, Amtech will provide a proposal for upgrade. For parts that are not common, Amtech will also provide a critical parts list for inventory that the City can buy for immediate replacement, which Amtech will then replenish free of charge. If the City chooses to not keep non -common parts on site, Amtech will utilize our warehousing and nationwide parts management and inventory system to facilitate delivery to reduce downtime. Standard shipping times apply but if need be, Amtech will expedite parts at the City's request and approval.