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INSURANCE ON ri, E <br />0: 1(D i luf- WORK MAY Pn. := n N-2020-093-01 <br />UNTIL INSt ^;ES <br />a vol e �L-a <br />CLERKOi ;,Ouid <br />N <br />DATE30 Jun 2020 <br />GI <br />C1.1 <br />o Assurance Services Authorization Agreement <br />N <br />Details <br />As of the 6/30/2020, Avolve Software Corporation and City of Santa Ana agree that the following assurance <br />services may be deducted from the customer assurance services balance. The hours will be billed on a monthly <br />basis to the customer or upon completion of the work as identified below. <br />• Add a Planning Prescreen Review <br />This update will be implemented for PaperlessNOW workflow launch. Hours below are an <br />estimate based on time usage. Hours required may be more or less depending on project <br />discussions and requirements as part of this engagement. <br />o Review Request with Customer to Confirm Updates <br />o Add New group— Planning Coordinator <br />o configure New activity in workflow— Planning Prescreen Review <br />o Rename activity in workflow from 'Prescreen Review' to Building Prescreen Review <br />o Apply Configuration Updates to Project Templates for new group name'Planning <br />Coordinator' <br />Invoice Amount: $450.00 <br />Assurance Service Hours: 2 <br />Purchase Order Number: Assurance Service Hours Deduction <br />Signatures <br />I am an authorized signer for the City of Santa Ana <br />x (?AAP'^ Date: 6/30/2020 <br />Illora Chambers <br />PM/Implementation Specialist <br />Avolve Software <br />APPROVED AS TO FORM: <br />SONIA R. CARVALHO <br />City Attorney <br />By: <br />Ryan O. g <br />Assistant tityAttorney <br />RECOMMENDED FOR APPROVAL: <br />JA CIULLA <br />C ' f Innovations Officer <br />liformation Technology <br />X /iCG_i�l3i Date: <br />Kristine Ridge �r— <br />City Manager <br />City of Santa Ana, CA <br />ATTEST <br />/DAISY <br />• <br />erk of the Council <br />Avolve Software Corporation (MM v1.00 Jun 2017) <br />