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10. RECORDS <br />Contractor shall keep records and invoices in connection with the work to be performed <br />under this Agreement. Contractor shall maintain complete and accurate records with respect to <br />the costs 'incurred under this Agreement and any services, expenditures, and disbursements <br />charged to the City fora minimum period of three (3) years, or for any longer period required by <br />law, from the date of final payment to Contractor under this Agreement, All such records and <br />invoices shall be clearly identifiable. Contractor shall allow a representative of the City to <br />examine, audit, and make transcripts or copies of such records and any other documents created <br />pursuant to this Agreement during regular business hours. Contractor shall allow inspection of all <br />work, data, documents, proceedings, and activities related to this Agreement for a period of three <br />(3) years from the date of final payment to Contractor under this Agreement. <br />11. CONFIDENTIALITY <br />If Contractor receives from the City information which due to the nature of such <br />information is reasonably understood to be confidential and/or proprietary, Contractor agrees that <br />it shall not use or disclose such information except in the performance of this Agreement, and <br />further. agrees to exercise the same degree of care it uses to protect its own information of like <br />importance, but in no event less than reasonable care; "Confidential Information" shall include all <br />nonpublic information. Confidential information includes not only written in£orination, but also <br />information transferred orally, visually, electronically, or by other means.; Confidential <br />information disclosed to either party by any subsidiary and/or agent of the other party is covered <br />by this Agreement. The foregoing obligations of non-use and nondisclosure shall not apply to any <br />information that (a) has been disclose([ in publicly available sources; (b) is, through no fault of the <br />Contractor disclosed in a publicly available source; (c) is in rightful possession of the Contractor <br />without an obligation of confidentiality; (d) is required to be disclosed by operation of law; or (c) <br />is independently developed by the Contractor without reference to information disclosed by the <br />City. <br />12, CONFLICT OF INTEREST CLAUSE <br />Contractor covenants that it presently has no interest and shall not have Interests, direct or <br />indirect, which would conflict in any manner with performance of services specified under this <br />Agreement. <br />13. NOTICE <br />Any notice, tender, demand, delivery, or other conitntitucation pursuant to this Agreement <br />shall be in writing and shall be deemed to be properly given if delivered in person of mailed by <br />first class or certified snail, postage prepaid, or sent by fax or other telegraphic communication in <br />the manner provided in this Section, to the following persons: <br />To City; Clerk of the City Council <br />City of Santa Ana <br />20 Civic Center Plaza (M•30) <br />Page 5 of 8 <br />