Laserfiche WebLink
XI. Proiect Expectations: <br />The CONTRACTOR will implement a rapid deployment Utility Assistance program to <br />address the challenges faced by residents located in the CITY. The CONTRACTOR will: <br />Work with the CITY, the Orange County Small Business Development Center, Santa Ana <br />Chamber of Commerce, and other small business support organizations in the CITY to <br />promote and market the program so that as many residents as possible throughout the CITY <br />know about the program and are able to apply. <br />2. Develop and host a user-friendly online application and affidavit for the grant program <br />with a public link, which will direct to an on-line application. The landing page for the <br />application will describe the program and invite eligible applicants to apply. All application <br />responses will be securely stored in an electronic file system, which will serve as a <br />repository for all program documents, and available for CITY staff to view at any time. <br />The online application system to be used is Submittable. <br />3. CONTRACTOR will develop a draft press release with CITY assistance and an e-flyer for <br />the program. <br />4. Online applications will be available in English, Spanish and Vietnamese. <br />5. Once grant inquiry applications are received, CONTRACTOR will determine the initial <br />eligibility status of the business. CONTRACTOR will also check against lists (some of <br />which the City will provide, others provided by CONTRACTOR) containing the data of <br />ineligible residents (i.e. previous funding as D1 or City of Santa Ana grantees, residents <br />with active code violations) to confirm eligibility. Once approved for funding, grantees <br />will enter the award phase whereby additional documents will be collected (ACH, W9, <br />valid identification and Grant Agreement in DocuSign). <br />6. Once the grantee has completed all required documentation in the grant award process, <br />underwriting will take place. CONTRACTOR Accounting Staff will work with City of <br />Santa Ana staff to approve grantees and fund ACH payments. <br />7. Ineligible business grant applications will be notified of Ineligible status. <br />8. Both declined and approved applicants with completed applications will be notified within <br />5 business days of the funding decision. <br />9. Approved applications will be remotely closed using CONTRACTOR's automated grant <br />system. Documentation will include obtaining signed copies of the W9, and ACH <br />electronic funds transfer information. <br />21 <br />