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City of Santa Ana - LMS Procurement Services SCOPE OF SERVICES The team at Park Consulting Group have applied experiences and lessons learned from previous and active LMS procurement projects to recommend the following consulting services needed for the City of Santa Ana's LMS Procurement Project: Core Principles of Park Consulting Group • Serve as a steward to the City to have the interests of the leaders, staff, and constituents in mind to identify opportunities to save time and money, and to work to achieve the City's goals. • Serve as an advocate for the City in interactions with project related vendors, consultants, and contractors. • Serve as an advisor for the City to support communication with leadership and key stakeholders, including input for staff reports and constituent communications. 2. Our Commitment During COVID-19 to Project Delivery Excellence We understand that COVID-19 is significantly affecting the City of Santa Ana's operations. Park Consulting Group has taken actions to proactively implement new ways of serving clients collaboratively through remote channels and virtual technology. We have a proven track record of successfully implementing and supporting projects virtually and will deploy appropriate strategies and approaches throughout the duration of the project. Our priority is to achieve the City's goals and objectives, while preserving the health and safety of its staff and constituents. 3. Continuity of LMS Procurement Services The Park Consulting Group has partnered with the City of Santa Ana for the past months in successfully analyzing and deploying an LMS prototype based on the City's current LMS system (SAPIN). In choosing to have Park Consulting Group provide LMS procurement services, it will benefit the City by providing continuity of knowledge and understanding of City's current LMS requirements and associated processes to carry over into the LMSprocurement services project. PCG will leverage the learnings from the LMS prototype to provide services for the City of Santa Ana's LMS procurement services project with the following proposed activities and deliverables: Planning o Program Sponsor Planning PCG will prepare for and initiate the project with the City's program sponsors. These meetings will confirm our understanding of the City's needs, desired approach and timeline, scope of work encompassed the RFP, and the high-level process for accomplishing the overall objectives of the procurement. Establish RFP Procurement Approach and Timeline PCG will establish a procurement approach and timeline that identifies the tasks, activities, resources, schedule, deliverables, and major milestones. Facilitate IT team kick-off and ongoing meetings with staff team members participating in RFP procurement process PCG will meet with the City's staff team members to define timeline, deliverables, project participants, and other project activities items to organize a successful procurement process. During these meetings, PCG will review tools and templates that will be leveraged to detail procurement artifacts. o Key Deliverables/ Milestone: