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:_ <br />,.. 3,�i a 1:4iip <br />Exhibit A <br />o Courier/mail/fax (all shipping fees will apply) <br />Research <br />o Specific client safety needs <br />o Contacting experts <br />o Written Program Development <br />• Phone Support (billed in 10 minute increments) <br />o Goal setting <br />o Follow-up <br />o Program development discussions <br />o Gather information <br />Respond Systems, Inc. 599 Fourth St. San Fernando, CA 91340 (818) 838-7000 <br />Page 2 <br />