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STEP 5: DEFINING COSTS <br />The definition of direct and indirect costs can vary from agency to agency. The most important aspect to <br />understand is all costs associated with directly running a program or providing a service are identified <br />and consistently applied across the system. Direct costs typically include the specific, identifiable <br />expenses (fixed and variable) associated with providing a service. These expenses would not exist <br />without the service and may be variable costs. <br />Defining direct costs, along with examples and relative formulas is necessary during this step. Indirect <br />costs typically encompass remaining overhead (fixed and variable) including the administrative costs <br />of the agency, not identified as Direct Costs. These costs would exist in the absence of any one specific <br />service. <br />STEP 6: DETERMINING (OR CONFIRMING) CURRENT TAX INVESTMENT/COST <br />RECOVERY LEVELS <br />This step establishes the expectation the agency will confirm or determine current cost recovery and <br />subsidy allocation levels by service area based on the new or revised definition of direct and in -direct <br />costs. Consideration of revenue sources and services costs or expenses is included in this step. Typically, <br />the organization may not be cost accounting consistently, and these inconsistencies become apparent. <br />Results of this step will identify what it costs to provide services to the community, whether staff have <br />the capacity or resources necessary to account for and track costs, whether accurate cost recovery levels <br />can be identified, and whether cost centers or general ledger line items align with how the agency may <br />want to track these costs in the future. <br />The overall tax investment/cost recovery level is comprised of the average of everything in all of the tiers <br />together as a whole. This step identifies what the current tax investment level is for the programs sorted <br />into each tier. There may be quite a range within each tier, and some programs could overlap with other <br />tiers of the pyramid. This will be rectified as implementation of recommendations occurs. <br />The PRCSA Pyramid is shown in Figure 1. This will be refined over the first year of implementation <br />as steps are taken to more accurately account for revenues and expenditures by category. Generally, <br />current cost recovery percentages are shown for each category of the pyramid; however, it was not <br />possible to extract an accurate expense for the service with the current accounting practices so there are <br />no cost recovery percentages shown. <br />The focus for the first year of implementation is to develop a system to capture revenues and expenses <br />at the program level with ease. The PRCSA will also need to further define direct cost and determine if all <br />or a portion of indirect cost will be allocated. <br />STEP 7: ESTABLISHING COST RECOVERY/TAX INVESTMENT TARGETS <br />The Project Team has worked to align who is benefiting from programs and services with the sources of <br />funding used to pay for them. The tax investment is used in greater amounts at the bottom levels of the <br />pyramid, reflecting the benefit to the Community as a whole. As the pyramid is climbed, the percentage <br />of tax investment decreases, and at the top levels, it may not be used at all, reflecting the Individual <br />benefit. <br />Targets take into account current subsidy levels. As costing of services and matching revenues is a very <br />revealing process, realistic and feasible targets are recommended to align with the pyramid model and <br />also to meet specific financial objectives for recovery of direct and indirect cost. These targets are not <br />g <br />2' <br />65B-31 r-'= <br />