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2.11 "New Features" means those new or materially different technological or service features
<br />and/or tools that Procore develops over time, which are, in Procore's discretion, offered to Customers as
<br />additional features fora fee and are distinct from included Enhancements and Maintenance Modifications.
<br />2.12 "Order Form" means the order form document signed by both Parties that is attached to and
<br />governed by these Terms, on which the Customer is identified, and which specifies certain other agreed -upon
<br />terms including Customer's specific subscription information pertaining to the Services. The Parties may enter
<br />into additional Order Forms during the Term, each of which will be subject to these Terms.
<br />2.13 "Project Caps" means the maximum number of simultaneous Customer Projects, as stated on
<br />the Order Form.
<br />2.14 "Services" means (1) Proccre's proprietary Software offerings, and (2) any professional
<br />services that are specified on the Order Form.
<br />2.15 "Site" means app.procore.com and all associated Procore mobile applications that utilize
<br />Procure's Software.
<br />2.16 "Software" means Procore's proprietary software programs and any associated user interfaces
<br />and related technology that Procore uses to provide the Services, and that Procore makes available pursuant to
<br />this Agreement, including any Enhancements and Maintenance Modifications thereto.
<br />2.17 "Subscription Fee" means the agreed -upon subscription fee(s) for the Services as stated on
<br />the Order Form.
<br />3, PROVISION OF SERVICE/RESPONSIBILITIES
<br />3.1 Subscription Rights and Access. Subject to the terms of this Agreement (including payment
<br />of fees), Procore will provide Customer with access to the Services during the Term. Customer, via its Authorized
<br />Users, may access and use the Services only for its intended purposes, in accordance with the specifications set
<br />forth in any documentation and for Customer's internal business use and the limits on Construction Volume,
<br />Project Caps, Customer Projects, and/or other use restrictions specified on the applicable Order Form. Subject
<br />to Customer's payment of the fees set forth in the Order Form, Procore shall provide to Customer the necessary
<br />passwords, security protocols and policies, and network links or connectionsto allow Customer and its Authorized
<br />Users to access the Services.
<br />3.2 Support; Compatibility. Proccre shall provide the Customer and its Authorized Users with (a)
<br />support forthe Services as outlined in Exhibit A, and (b) access to Enhancements and Maintenance Modifications
<br />as they become available. Customer and its Authorized Users are solely responsible for ensuring that they have
<br />sufficient and compatible hardware, software, telecommunications equipment, and Internet service necessary for
<br />the use of the Site and Services.
<br />3.3 Site Updates. Procore may, in its discretion, change, modify, upgrade, or discontinue any
<br />aspect or feature of the Site in whole or in part. Such changes, upgrades, modifications, additions, or deletions
<br />will be effective immediately upon notice thereof, which may be made by posting such changes to the Site. In the
<br />event Procore modifies or discontinues any content or feature of the Site which results in a material reduction of
<br />functionality or degradation of the Site, Procore shall provide comparable functionality. Procore may, from time
<br />to time, develop New Features, which will be offered to customers for additional fees.
<br />3.4 Limitations. Customer shall not, and shall not authorize or permit any Authorized User to (a)
<br />rent, loan, or license rights to access and/or use the Services and/or the Software (except as specifically provided
<br />herein); (b) copy, modify, disassemble, decompile, or reverse engineer software included as part of the Services;
<br />(c) share identification or password codes with persons other than Authorized Users, or permit Customer's
<br />account to be accessed by individuals who are not Authorized Users; (d) access, use, or permit a third party to
<br />access or use the Services or Software for purposes of competitive analysis, including the development,
<br />Procore Technologies, Inc. MSA_2019_V1
<br />www.procore.com
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