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All bight ohargws, dollvory charges, pickup 011orows and set yip and <br />notwork Imegrati.uu awtvicc rcos ara hicludad. in tltw per dick Obargws. Cotlrlar dellverles tequbod <br />may not bo lrotuded, <br />C3 ackrtcrw edges these tenris <br />k, 01,19—trner eiatlefaotinn survevw Wviae Provider shall assist the aty hi conduating w lionoal <br />auavoy to e118tilt ontl LWW conamrns ara addressed and m6of1wion is uphold at the highest. lovol. <br />WRh quarterly account reviews, C3 cull be able 10 address user concerns clnd keep <br />salisfactlon at -the hlohest level <br />L. An annual or sautl annual review oBorvlov Prwvlder'wlil ba conductatl at <br />tlx: Chyrs dlaaretlottwidl an initWrnvlew altar the drat B moattryr <br />C$ acknowl©does this term <br />M. C3 will provide odditlonai features in the FM Audit software at no additional charge, to include the <br />following; <br />• Provide dotofled end -user analytics and reports that can be exported from the client directly <br />from the FM Audit client portal <br />• Live mapping of City devices adds benefit of seeing toner levels/service requests on a map <br />Instead ofa list <br />• Rules,based behavioral medication can decrease printing usage <br />• Develop a true document management strategy focusing on who what, when, where and <br />how much <br />• Setup and deploy customizable windows and automatically list alternate printers & savings <br />N. C3 will integrate their service request ticketing system with City's IT ticketing system' <br />0, C3 will provide the paper Cut print Managomeht software should the City utilize It at an annual <br />amount not to exceed.,$18,000. <br />"I'e :.,. r3• warn 1R� <br />^+^«�-.^^^^.^•+r1]694/umur pnnln Anq to 021V5•IVII PIrg40AMa YWAM14111'.' U nyrN t9tvyGhndW/pssmltl9t ^•�•M•••me•� (�rj� <br />