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Staff members have diverse educational backgrounds including <br />accounting, business administration, engineering, and forestry. <br />INTRODUCTION <br />West Coast Arborist's (WCA) is a company comprised of a <br />management team and a safety committee. Staff members have <br />diverse educational backgrounds including accounting, business <br />administration, engineering and forestry. <br />WORK FORCE <br />WCA actively maintains arguing processes to assure that only <br />qualified and competent staff provides safe and qualitytree <br />maintenance services. These skilled employees cars only be achieved <br />through both training and work experience. We believe that <br />essential experience should always be obtained through qualified <br />supervision; this includes bath basic and extended skills. WCA makes <br />every attempt to ensure that this is undertaken before performing <br />work, leading a crew, or career advancement. The work performed <br />on this contract is routine, recurring and usual. The work includes <br />watering, trimming. pruning, planting. removal and replacement of <br />trees and plants, and servicing of irrigation. The rates included in <br />the Cost Proposal are based an the current prevailing wage <br />determination for "Tree Maintenance (taborer)." <br />CERTIFICATION <br />WCA encourages its Employees to get certified through the <br />International Society of Arboriculture, in an effort to raise the <br />standard of professianal tree care compadies. This standard <br />exemplifies our company's commitment to providing customers with <br />competent, knowledgeable certified workers. WCA empluys a large <br />number of ISA Certified Arborists and ISA Certified Tree Workers. <br />CREW EVALUATION <br />WCA employees are evaluated through an internal mechanism <br />supervised by our Management Team. Each employee performs their <br />duties according to a criteria -hosed job description that reflects <br />safety, quality workmanship, productivity, appropriateness of care, <br />problem solving and Customer service. A performance appraisal is <br />conducted far each employee upon completion of the probationary <br />period and at least annually thereafter. Each worker is also required <br />to complete a competency assessment and orientation upon hire <br />and annually thereafter, in selected areas to assure that ongoing <br />requirements are met and upportunites for improvement are <br />identified. <br />25E-40 <br />Page 197 <br />