25E - WEST COAST ARBORIST - Laserfiche WebLink

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WORKFLOW TIMELINE Grid pruning Flowchart (Completion dependent on tree quantity) Work request received CSR creates a work order 6 from Customer gives to Area Manager Foreman posts public motiees Crew performs work Removal Flowchart (15-30 day Completion) Customer marks trees far Work request received BSA 6 notiies resident from Costumer Area Manager schedules work, informs the Costumer 6 gives work order to Foreman Crew performs work Planting Flowchart (15-30 day Completion) Work request received from Customer Crew performs work 6 hangs tree care door hanger CSR prepares work order 6 orders trees) form Nursery Manager Foreman completes work order 6 inventory; then turns in Service Request Flowchart (15-30 day Completion) Work request received from Customer Foramen posts public notices i CSR creates a work order 6 gives to Area Manager Crew performs work Area Managger schedules the work 6 informs the Customer Foreman completes work order 6 inventory: then submits to office CSR creates work order 6 contacts USA 48 hours in advance of work 7sohm work ry: ffice CSR gives work order to Area Manager to schedule work 6 inform the Customer CSR closes wo-k order. Billing Dept. prepares invoice Area Managger schedules the work 9 informs the Customer Foreman completes work order 6 inventory; then turns in Emergency Flowchart (I Hour Response/ 24 Hour Completion) Fmergency request nn-Call supervisor Supervisor creates work received from Customer dispatches Emeegen.y Crew order 6 sends to Poreman Crew sends notification and photos taCustamer and If epplicalie, crew return Foreman completes Supervisor that work to site next day to work order 6 inventory: s complete complete work then turns iu 5E- Work order is given to the Foreman CSR closes work order: Billing Dept. prepares invoice Work order is given to the Area Manager r loses work order: Billing Dept.epares i run Work order is given to the Foreman Billing Dept. processes 6 prepares invoice Nork order is given to the Foreman CSR closes work order: Billing Dept. prepares invoice Crew pe fwms necessary work to ensure safety CSR closes war k order: Bihing Dept prepares invuiue 13 Page 205