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through Preview Icon or will also reside on the enQuesta report resource <br />directory. <br />8.2.7. This program will allow the end user to pop up and select the <br />appropriate .csv file to be uploaded. <br />8.2.8. The file can be transferred using the file upload program in enQuesta V 6 <br />8.2.9. Return to Utility If the Vendor can't perform the work at a premise the <br />file back to the CIS system will contain a work order Type for an RTU (Return <br />to Utility). The work order will only be created not completed in enQuesta . A <br />Work order Que will be created so a resource can review the open RTU work <br />orders and determine what needs to occur next in The City's determined <br />business process to repair the service or the customer is sent a letter to repair <br />the service on their side, etc... The completion of the work order means the <br />Utility accepts taking back the account. <br />9. METER AND OTHER DEVICE INVENTORY <br />9.1.Initial Setup <br />9.1.1. Meters Registers and Radio devices, for the AMI Stage 1, will need to be <br />established in enQuesta as inventoried items. The manufacturer of new meters <br />and radio devices will also send the City the list of devices electronically. <br />enQuesta is capable of loading meters and other devices into enQuesta using a <br />file. The file format is typically an MS Excel format. For instance, column A <br />will contain the device ID. Most customers edit the electronic file from the <br />25H-124 Page 117 <br />