25H - AGMT FOR METER READING AND MANAGEMENT

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SCHEDULE"A" Fees SOFTWARE: One-time Fee Amount License Fee: $122,870 Annual Recurring Fees Maintenance and Support Fee: $30,718 * All charges are exclusive of out of pocket expenses for services performed on site. Charges for actual and reasonable out-of-pocket expenses including, but not limited to, travel and lodging expenses will be billed monthly as incurred. All pricing is exclusive of applicable sales, use or similar taxes. Customer is responsible for any such taxes that may apply; if Customer is tax exempt, evidence of such tax exemption must be provided. Lapsed payments may lead to denial of access to the Maintenance and Support Service in accordance with Section 16(b)(ii) of the Agreement. IL\I141=1Zkdk0=1 V 171&N The License Fee will be due in advance of the Term, and is non -refundable - Annual Maintenance and Support Fees are invoiced in advance of an upcoming annual term. Annual Maintenance and Support Fees shall be due and payable thirty (30) days from date of invoice. PROFESSIONAL SERVICE(S) FEES Professional services may be provided on -site or via the telephone. Professional services work provided via telephone is billed at the rate of two hundred and thirty ($230) per hour. Professional services work performed on -site does not include travel, lodging and per diem expenses. Professional services performed shall be billed at the then current SmartWorks professional services rates. Help line support and Maintenance and Support Services do not include training or other professional services. Customer shall incur a seven -hundred fifty dollar ($750) daily surcharge for any professional services provided on weekends or SmartWorks recognized holidays; plus the corresponding standard professional services fees and any applicable travel charges per paragraph 4. Professional services may include, but are not limited to, the following: software installation, configuration, data validation, system setup, system balancing, interface setup, interface testing, process training, application training and business requirements gathering. Professional services fees, and any applicable travel and lodging expenses, will be invoiced as incurred and shall be due and payable thirty (30) days from the date of invoice. RESET OF TERM TO MATCH FISCAL YEAR: Customer may request that SmartWorks match the annual invoicing of the Maintenance and Support Fees with Customer's fiscal year. In order for Customer to elect to match annual invoicing with their fiscal year, Customer 25H-189