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!`' SMARTWORKS <br />Change Order Effort <br />Change Order Fees <br />Support and Maintenance <br />Monthly Support & Maintenance fees may be adjusted based on the increased functionality or complexity <br />resulting from this scope of work. <br />Taxes <br />Fees exclude any applicable taxes. <br />Validi <br />The price estimate is valid for a period of thirty (30) days from the quote submission. Customer may <br />request this date to be extended. <br />Scope Changes <br />If there are material changes to the scope or SmartWorks' understanding of the scope, the price estimate <br />is subject to change. <br />• The discounted hourly rate for Change Orders during the scope of the implementation project, <br />until the go -live milestone is achieved, will be USD $230.00 <br />• The Support & Maintenance fees may be adjusted accordingly as well. <br />It is expected that once the deliverables included in the Statement of Work have been delivered and the <br />project is closed, all future services (including but not limited to training, customization, consulting) will <br />be delivered using SmartWorks Standard hourly rate applicable at the time of the request for services. <br />City of Santa Ana—SmartWorks Statement of Work <br />2 5 H -90 Page 83 <br />