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City of Santa Ana 2.2 Administration and Maintenance Staff Summary The Water Resources Division of the City of Santa Ana's Public Works Agency is responsible for the operations of the City's sewer collections system. The Water Resources Manager is the authorized representative, as described in Section J of Order No. 2006-0003-DWQ, for the City of Santa Ana. The names and titles of all staff within the Water Resources Division can be found on the Water Resources Division organization chart maintained by the Public Works Agency. The telephone numbers for all staff are kept in a centralized City directory accessible to all staff through an intranet application. A copy of the Water Resources Division organization chart is included as Appendix B. The Water Resources Manager, who is also the City's designated Legally Responsible Official (LRO), is responsible for overseeing the SSO reporting process. The Water Maintenance Supervisor in charge of the Sewer Services Section, receives spill reports from the field crews and prepares a draft report. The draft is then reviewed by the Engineering & Administration Section and consideration is given to volume calculations, vacuum and wash down operations, cause of the spill, timeliness of response, etc. After discussions/reviews are complete, the report is finalized and submitted on-line to the California Integrated Water Quality System (CIWQS). Based on the monitoring and reporting requirement changes (WQ 2013-0058-EXEC), the SSO emergency response procedures were updated in 2013 to represent the affected processes for responding to and reporting SSOs. The SSO emergency response procedures are updated periodically to represent current policies and staffing of the City and was most recently updated in 2020. The City continues its belief in keeping the reporting agencies and the public fully informed. As a first priority during a sewer spill, City staff and field crews notify the appropriate agencies by phone that a spill has occurred instead of depending on the report as a means of notification. A set of Sewage Spill Procedures has been created by the Water Resources Division and distributed to the maintenance staff that details the SSO response procedure and identifies the appropriate agencies to contact (i.e., OES). A copy of this is included as Appendix C. As shown in Appendix B, the City of Santa Ana maintains organizational charts which illustrate lines of authority, employee names, and employee titles. Additionally, the City provides sufficient staffing information to properly operate, maintain, and manage all parts of the City sanitary sewer system. Appendix C includes the City's Sewage Spill Procedures which describes the chain of communication for reporting and responding to SSOs, as well as names and contact information for positions charged with implementing specific portions of the SSMP. In summary, the City maintains an Organizational Structure which meets the requirements of Section D, 13 (ii) Organization of Order No. 2006-0003-DWQ. 1) The Water Resources Manager is identified as the responsible or authorized representative of the City as described in Section J of Order No. 2006-003-DWQ and his name and contact information is listed in Appendix A. 2) The City maintains organizational charts with the names and telephone numbers for all management, administrative, and maintenance positions. These charts clearly identify the lines of authority for these positions, while the City's Sewage Spill Procedures contain the names and contact information for all positions charged with implementing specific portions of the SSMP. April 2020 19F-15 2-1