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c) Sensus Deliverables <br />1. Workshop summary document including key integration requirements, process <br />flows and integration architecture diagram <br />2. Successful delivery of meter reads and alarm from the RNI to SmartWorks. <br />3. Successful execution of two-way communication (On Demand Reads and <br />Remote Valve Control) initiated from SmartWorks. <br />4. Successful integration of meter lifecycle commands between enQuesta and the <br />RNI. <br />5. Successful integration of Sensus Analytics with enQuesta <br />v. Santa Ana Responsibilities: <br />a) Santa Ana shall actively participate in, be in compliance with, and support any <br />deliverables outlined herein and within Appendix C — MUMS (SmartWorks) SOW <br />and Appendix C-1 CIS (S&S enQuesta V6) SOW where necessary and applicable. <br />b) Santa Ana shall outline and provide its business requirements. <br />c) Santa Ana shall grant Harris and S&S personnel access to Santa Ana's premises in <br />the event any such professional services are required to be performed onsite <br />throughout the Project. When remote access is sufficient, Santa Ana shall grant <br />Harris and S&S remote access to any servers or computers as necessary to perform <br />the services. <br />d) Santa Ana acknowledges that the success and timeliness of the implementation <br />process shall require the active participation and collaboration of Santa Ana and its <br />staff and agrees to ensure that the Santa Ana shall act reasonably and co-operate <br />fully with Harris to achieve completion of services. <br />e) Santa Ana shall install all Updates within a reasonable period of time of Harris' <br />notification of their availability. However, any fix or correction designated as <br />"critical" by Harris shall be implemented by Santa Ana within thirty (30) days of <br />notification from Harris of its availability. <br />f) Santa Ana shall immediately notify Aqua -Metric of suspected defects identified by <br />Santa Ana in any of the software supplied by Harris. Santa Ana shall provide, upon <br />request, additional data deemed necessary or desirable by Harris to reproduce the <br />environment in which such defect occurred. <br />g) Santa Ana shall allow the use of online diagnostics on the software supplied by <br />Harris to Santa Ana, if required by Harris during problem diagnosis. Santa Ana shall <br />provide Harris access to Santa Ana's computer system via Santa Ana's firewall to <br />communications software (e.g. PC Anywhere, WebEx, Web Demo). <br />h) Santa Ana shall ensure that its personnel are, at relevant stages of the project, <br />educated and trained in the proper use of SmartWorks in accordance with applicable <br />SmartWorks manuals and instructions. Any personnel training outside the initial <br />training will be considered out of scope. <br />i) Santa Ana shall establish proper backup procedures necessary to replace critical data <br />in the event of loss or damage to such data from any cause. Santa Ana shall provide <br />Page 17 <br />