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vo Iry 011, �� 1 I, II Y„!�o-�/��11, �'�l�o�. PI �l� �I� ��U11� ',�`I'k,N,7f 7� Ilf S The measure of consumption used to calculate a customer's bill. A billing determinant is either; • A register read; or • Avalue calculated by the MDM for billing purposes based on interval Billing Determinant and/or register read data. If rates are blocked, seasonally differentiated, time -differentiated, or separated by demand and energy measures, then the billing determinants are organized in the same fashion. Change Management The process outlined in section 4.3 of the SOW, which SmartWorks will Process follow for any proposed changes to the SOW. Deliverable An item created during the project that requires formal review and approval by Customer. Deliverable Criterion by which Customer determines that the Deliverable provided by Acceptance Criteria Consultant is in accordance with this Statement of Work. Deliverable A central listing of all Deliverables and Work Products developed by and Acceptance Criteria maintained throughout the project. Document A baseline plan created by SmartWorks in collaboration with Customer Detailed Project Plan during the Initiation and Build phase of the project. The plan establishes the implementation timeline (including certain milestones) for the project. Expected Solution The date, identified in the Detailed Project Plan, by which the Parties Acceptance Date expect Solution Acceptance to be achieved. Functional Testing Test the core Solution components (configuration, interfaces, reports, and modifications) against agreed upon requirements. Go -Live Plan A Deliverable identifying and describing the activities to be performed Document during the Deployment phase of the project. Integration Testing Test the end -to -end process based on business processes and scenarios against the agreed upon integration requirements. A meter read showing the consumption over a defined period of time, demand, or interval, normally 60 minutes, 30 minutes, 15 minutes or 5 Interval Read Data minutes. Typical units of measure include Gallons/cubic foot or cubic meter for water meters. Unique stream of meter read data, with corresponding UOM (Unit of Measure), provided by meters and stored under a unique Channel ID Meter Channel within SmartWorks Compass. Each channel can consist of consumption data (referred to as consumption channel) or a demand data (referred to as demand channel). City of Santa Ana—SmartWorks Statement of Work 25 H -55 Page 48